Amy Moss
Summary
Experienced healthcare professional with a strong work ethic and over 8 years of experience in fast-paced settings. Skilled in efficiently preparing patient rooms, conducting laboratory testing, and administering medication to support diagnostic processes. Eager to leverage medical background and team-building skills in a deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant - Remote
Upstream Healthcare
07.2022 - Current
- Serve as a patient advocate and liaison to help manage and improve patient outcomes within Chronic Care Management
- Provide comprehensive support for patients post-appointments, addressing concerns and answering questions
- Call patients for appointment reminders and follow-up assessments
- Maintenance of therapeutic goal records for chronic care patients
- Prepare provider summaries for the PharmD to review prior to the patient's appointment
- Perform essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals
- Contribute to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions
- Management of patient relationship in collaboration with clinical team, including frequent telephone interaction with patients
- Documentation of intervention and care plan within the Electronic Medical Record (EMR) software
- Collaborated with the healthcare team to create personalized care plans for patients
- Contact manufacturers for patient assistance with medication costs
- Assessment of potential coupon, voucher or other discounts available to the patient for medications
- Coordinate medication alignment as instructed by pharmacist as well as preparation of dispensing history
- Monitoring for and notification of emergent or new prescriptions
- Maintain strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines
REGISTERED MEDICAL ASSISTANT
Bethany Medical Center
04.2021 - 07.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations including patient vitals and medial history
- Prepared and administered injectable and oral medications as directed by a physician
- Collected blood or other laboratory specimens, logged the specimens, and prepared them for testing
- Executed diagnostic procedures such as EKGs, Spirometry, Tympanometry and Vision Screening
- Assisted physician with various medical procedures, ensuring accurate results and timely treatment
- Authorized drug refills and provide prescription information to pharmacies
- Scheduled appointments for patients
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Sanitized, restocked, and organized exam rooms
- Knowledge of instrument cleaning/sterilization and care
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
REGISTERED MEDICAL ASSISTANT
Dermatology Consulting Services - Zoe Draelos, MD
04.2017 - 02.2021
- Perform patient assessment procedures including histories and vital signs
- Collect blood or other laboratory specimens, log the specimens, and prepare them for testing
- Assist with biopsies and cosmetic procedures (such as, but not limited to: Botox, Fillers and Face Peels)
- Help physician examine and treat patients, handing instruments/materials or performing such tasks as giving injections or removing sutures
- Change dressings on wounds
- Collect, process, and ship blood/urine specimens at scheduled patient visits
- Provide patients with instruction and education as it pertains to their medical visits
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients
- Clean and sterilize instruments and dispose of contaminated supplies
- Inventory and order medical/lab supplies
Education
Associates in Applied Science -
VIRGINIA COLLEGE
08.2017
Skills
- Vital Sign Monitoring
- Immunization Administration
- Phlebotomy
- Specimens collection and processing
- Medication Administration
- Procedure Assistance
- Wound Care Assistance
- Lab Equipment Operation
- Appointment Setting
- Chronic Disease Management
- Electronic Medical Records
- HIPAA Compliance
Certification
- Registered Medical Assisant (AMT)
- Basic Life Support (BLS)
Timeline
Registered Medical Assistant - Remote
Upstream Healthcare
07.2022 - Current
REGISTERED MEDICAL ASSISTANT
Bethany Medical Center
04.2021 - 07.2022
REGISTERED MEDICAL ASSISTANT
Dermatology Consulting Services - Zoe Draelos, MD
04.2017 - 02.2021
Associates in Applied Science -
VIRGINIA COLLEGE