Strategic People and Operations Leader
Open To Work
AMY M. PACANOWSKI
AMERICAN BIBLE SOCIETY
Chester County,PA
Work Preference
Job Search Status:
Open to work
Desired Job Title
Director of OperationsDirector of Human Resources
Work Type
Full Time
Location Preference
HybridRemote
Location:
Chester County, PAPhiladelphia, PA
Open to relocation:
No
Minimum Desired Compensation
$100000/yr
Important To Me
Company CulturePaid time offWork from home option
29
Years of experience
1
Certification
Strategic, hands-on HR leader and trusted advisor to CEOs, boards, executives, and managers with 20+ years of experience aligning people strategy with organizational goals. Known for building trust and relationships, and for combining data-driven decision making with a people-first philosophy.
Work History
HR Advisor & Recruiter (Contract Engagement)
6 Months- Rejoined ABS during significant organizational growth and quickly expanded beyond recruiting into workforce planning, compensation, talent strategy, compliance, and process improvement.
- Led workforce planning efforts supporting a Board-approved 43-position growth plan, partnering with executive leadership to validate priorities, refine staffing assumptions, and sequence hiring.
- Advised Chiefs, senior leaders, and hiring managers on role design, compensation, candidate assessment, internal promotions, offer negotiations, workforce priorities, and hiring decisions.
- Designed a tiered sourcing strategy and advanced LinkedIn and ADP recruiting capabilities; analysis identified LinkedIn as the source of 42% of qualified applicants and informed sourcing and technology recommendations.
- Conducted compensation market analyses and strengthened recruiting processes, documentation, candidate communications, and privacy practices to support consistent, compliant hiring.
- Coordinated employment offers with management and extended offers to selected candidates.
- Structured compensation and benefits according to market conditions and budget demands.
Director of Human Resources
3 Years- Senior HR leader responsible for building the HR function while providing multi-client HR advisory and shared-services support to CEOs and leadership teams across five affiliated nonprofit organizations and 50+ employees.
- Built HR infrastructure from the ground up, establishing 15+ policies and processes across recruiting, onboarding, performance management, compensation, employee relations, compliance, and offboarding.
- Served as trusted advisor to the CEO, Board Chairman, and executive leaders on workforce planning, organizational structure, talent strategy, performance, and sensitive employee matters; coached managers and led workplace investigations.
- Established structured recruiting and onboarding practices, including job design, compensation review, candidate evaluation, interview frameworks, offers, and manager tools that improved consistency and decision quality.
- Led selection and implementation of a digital performance management system for 50+ employees and managers, strengthening feedback, documentation, accountability, and employee development.
- Redesigned employee benefits, improving coverage and employee service while reducing costs approximately 10%; managed broker/carrier reviews, renewals, plan design, and employee communications.
- Optimized HR technology and vendor relationships, including ADP and LinkedIn, reducing HR technology spend by $12,000 annually while improving utilization and service.
Human Resource Manager
10 Years- Progressed through increasingly responsible HR roles supporting talent acquisition, employee relations, manager development, HR operations, benefits, compensation, and organizational programs.
- Managed full-cycle recruiting during periods of growth and transition, recruiting more than 37% of the workforce and strengthening organizational capacity while maintaining culture alignment.
- Led employee relations work, including investigations, coaching, development plans, performance management, and guidance to managers on complex workplace issues.
- Trained a 25-member management team on interviewing techniques and hiring best practices; established improved hiring, onboarding, development, and separation processes.
- Designed and launched a college internship program that placed 18 students in meaningful roles and strengthened partnerships with local colleges; also redesigned new-hire orientation to improve the employee experience.
- Supported HR leadership across HRIS, compensation, benefits, learning and development, budget tracking, vendor management, and policy/handbook modernization.
Office Manager
1 Year- Supported the superintendent, administration, teachers, parents, and students while managing day-to-day school office operations, communications, and problem solving.
Proprietor
11 Years- Founded and operated an organic farmers market for more than a decade, managing employees, customer relationships, operations, and the day-to-day responsibilities of running a small business.
Education
Master of Science - Human Resource Development
Bachelor of Arts - Nonprofit Management
Skills
HR Business Partnership & Executive Advisory
Workforce Strategy
Organizational Effectiveness
Talent Strategy
Employee Relations
Compensation & Benefits
HR Operations & Technology
Change Leadership
HR & AI - ADP Workforce Now
LinkedIn Recruiter
PerformYard
Claude
Chat GPT
CoPilot
Project Management - Monday.com
Smartsheet
Trello
Productivity - Microsoft 365
Google Workspace
Zoom
Survey & Design - SurveyMonkey
Canva
Claude design
Websites
Certification
Certifications - SHRM-SCP | Dale Carnegie Public Speaking
EDUCATION & CREDENTIALS
Service - Board Chair, The Halverstadt Foundation, Broad Street Missions
Timeline
HR Advisor & Recruiter (Contract Engagement)
AMERICAN BIBLE SOCIETY
04.2026 - CurrentRead More
Director of Human Resources
THE COMMONWEALTH FOUNDATION
01.2022 - 01.2025Read More
Human Resource Manager
AMERICAN BIBLE SOCIETY
01.2012 - 01.2022Read More
Office Manager
COVENTRY CHRISTIAN SCHOOLS
01.2010 - 01.2011Read More
Proprietor
WILLOW ROCK FARMERS MARKET
01.1998 - 01.2009Read More
Villanova University
Master of Science from Human Resource Development
Read More
University of Massachusetts
Bachelor of Arts from Nonprofit Management
Read More