Amy Myers
Clio
Summary
Detail-oriented professional with a strong background in quality assurance and safety compliance. Recognized for adaptability and effective communication, contributing to streamlined operations and superior customer experiences.
Overview
8
8
years of professional experience
Work History
Sales Lead Keyholder
chicos clothing store
Clio
10.2025 - Current
- Guided customers in product selections, enhancing their shopping experience.
- Oversaw store operations, ensuring adherence to company policies and standards.
- Led team in daily operations and ensured excellent customer service.
- Managed inventory levels and organized stockroom efficiently.
- Trained new staff on company policies and sales techniques.
Manager
Clio Liquer store
Clio
01.2023 - Current
- Oversaw daily operations of liquor store, ensuring seamless customer experiences.
- Supervised staff and coordinated task delegation to optimize service during peak hours.
- Trained new employees on store policies and customer service standards, enhancing team readiness.
Phlebotomist
Spectrum Health Medical Group
Big Rapids
05.2018 - 04.2020
- Collected blood samples from patients using proper techniques and safety protocols.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Prepared and labeled specimens for laboratory analysis, adhering to established guidelines for quality assurance.
- Verified patient information prior to specimen collection.
- Ensured accuracy of patient records and documentation in electronic health systems to support effective patient care.
- Coordinated with medical staff to streamline patient scheduling and optimize sample collection logistics.
- Promoted a safe and efficient workspace by maintaining cleanliness and organization of tools and equipment.
Education
High School Diploma -
Flushing Highschool
Flushing06-2003
Some College (No Degree) - Phlebotomy
Mott Adult High School
Flint, MISkills
- Customer service
- Customer relationship management
- Visual merchandising
- Employee training
- Process improvement
- Communication
- Team building
- Health education
- Health and safety
- Patient care
- Patient confidentiality
- Safety compliance
- Quality assurance
- Quality control
- Records management
- Paperwork processing
- Anatomy and physiology
- Medical terminology
- Electronic health records
- Medical records review
- Blood sample collection
- Sample and specimen collection
- Specimen handling
- Specimen preparation
- Sample storage
- Sample labeling
- Proper labeling
- PPE usage
- Sanitation and sterilization
- Diagnostic testing
- Blood collection
- Blood culture collection
- Blood component separation
- Capillary puncture
- Puncture techniques
- Venipuncture
- Venipuncture techniques
- Geriatric phlebotomy
- Butterfly needle technique
- Syringe method
- Order of draw
- Vein location techniques
- Geriatric phlebotomy
- Pediatric phlebotomy
- Laboratory procedures understanding
- HIPAA compliance
- HIPAA
- Recording data
- Adaptable approach
- Visual merchandising
- Employee training
- Paperwork processing
- Team building
Timeline
Sales Lead Keyholder
chicos clothing store
10.2025 - Current
Manager
Clio Liquer store
01.2023 - Current
Phlebotomist
Spectrum Health Medical Group
05.2018 - 04.2020
High School Diploma -
Flushing Highschool
Some College (No Degree) - Phlebotomy
Mott Adult High School