Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Nethery

Cincinnati,OH

Summary

Dynamic Housing Resource Specialist with a proven track record at Ladd Inc., adept at fostering community partnerships and advocating for clients. Skilled in HIPAA compliance and compassionate caregiving, I efficiently managed caseloads, ensuring timely support and successful resolutions in challenging situations. Committed to enhancing client well-being through effective communication and documentation.

Overview

8
8
years of professional experience

Work History

Housing Resource Specialist

Ladd Inc.
11.2023 - Current
  • Established strong community partnerships with local organizations to enhance the availability of housing resources.
  • Advocated on behalf of clients during landlord disputes or mediation sessions, fostering fair resolutions in challenging circumstances.
  • Maintained detailed records of client interactions, ensuring accurate documentation for case management purposes.
  • Managed caseloads efficiently, resulting in timely assistance for clients seeking housing support services.

Training Coordinator

Gorilla Glue
12.2020 - 04.2023
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Collaborated with department managers to design customized training plans aligned with organizational goals.
  • Provided ongoing coaching and mentoring support for employees seeking professional growth and development.

Direct Support Professional

Total Homecare Solutions
10.2017 - 09.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Education

Associates - Administrative Medical Assistant

Southwestern College
Cincinnati, OH
10.2009

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • First aid and safety
  • Behavior redirection
  • Compassionate caregiving
  • Medication administration
  • Client documentation
  • Housekeeping tasks

Timeline

Housing Resource Specialist

Ladd Inc.
11.2023 - Current

Training Coordinator

Gorilla Glue
12.2020 - 04.2023

Direct Support Professional

Total Homecare Solutions
10.2017 - 09.2020

Associates - Administrative Medical Assistant

Southwestern College

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