Austin Nickleson
Grand Rapids,,MI
Summary
Passionate about making a difference in people's lives. As a committed advocate for the disenfranchised, I work towards positive change and empowerment of those I serve. With expertise in navigating social services, my goal is to provide comprehensive support. I'm inspired by an unwavering belief in people and their potential.
Overview
6
6
years of professional experience
Work History
Housing Resource Specialist
Community Rebuilders
Grand Rapids, MI
07.2023 - Current
- Provide comprehensive case management to 140+ participants in the HUD funded Shelter Plus Care Program
- Assist participants struggling with homelessness in obtaining permanent housing, maintaining housing stability, and accessing community resources and supportive services
- Accurate collection and maintenance of data using HUD guidelines for the Homeless Management Information System database
Leasing Consultant
Sherman Oaks Communities - Krimson, LLC
Ludington, MI
02.2022 - 09.2022
- Responsible for leasing two unique products within the complex, an independent senior living facility and traditional style apartments
- Handled all aspects of the leasing process from first contact to move-in
- Oversaw all property advertising efforts and assist with market analysis
- Coordinated a comprehensive effort to modernize the branding of apartment complex
Head Cashier
Lowes Home Improvement
Ludington, MI
07.2021 - 12.2021
- Supervised cashiers and service desk staff
- Ensured company policies and directives were followed by cashiers and service desk staff
- Assisted in customer inquires and issues
Main Cashier Manager
Countryside Greenhouse
Allendale, MI
04.2018 - 07.2021
- Directly oversaw more than 70 cashiers/cashier helpers during peak times (20+ per shift)
- Assisted in managing correct product inventories
- Ensured company policies and directives were followed by cashiers/cashier helpers
Education
Bachelor of Arts - Political Science
Grand Valley State University
Skills
- Client Advocacy
- Data Collection
- Case Management
- Compliance Monitoring
- Negotiation
- Needs Assessment
- Referral Coordination
- Community Outreach
Timeline
Housing Resource Specialist
Community Rebuilders
07.2023 - Current
Leasing Consultant
Sherman Oaks Communities - Krimson, LLC
02.2022 - 09.2022
Head Cashier
Lowes Home Improvement
07.2021 - 12.2021
Main Cashier Manager
Countryside Greenhouse
04.2018 - 07.2021
Bachelor of Arts - Political Science
Grand Valley State University