Margarita D. Aguirre
Emergency Family Assistance Association
Longmont,CO
1
Certification
44
years of professional experience
Dynamic and results-driven professional with more than 25 years of case management and social work experience. Energetic and goal-oriented with a genuine passion for social work and well-rounded background in supporting a progressive organization in optimizing performance and developmental growth. Efficient in resource management and client relationship cultivation. Played a key role in the execution of the Getting Ahead Classes in both English and Spanish. Knowledgeable Housing Resource Navigator with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Work History
Housing Resource Navigator
7 Years 6 Months- Utilized problem-solving skills to resolve complex navigation issues in challenging environments.
- Guided individuals through complex processes or unfamiliar environments.
- Help families find and secure stable housing by connecting them with local services, financial assistance programs, and affordable housing options.
- Assess participant's needs and connecting them to resources.
- Guide participants through complex paperwork for public benefits, housing applications, and employment applications.
- Advocate for participants in communicating with agencies on their behalf.
- Property management which incuded, leasing, collecting rents and deposits, prepare units for turnover, cordinate with maintenance for routine upkeep, and handling complaints.
Community Basic Needs Case Manager
2 Months- Worked across various departments, such as basic needs, HSP, housing, and JUMP, as needed. Assisted with short-term cases in basic needs department, providing essential resources and support for participants. Assisted participants with the Housing Stabilization Program by sending referrals to Boulder County Housing and Human Services and managing their cases. Case managed the JUMP program, Job Uptake for Motivated Parents, and assisted the housing team as needed. Conducted the Getting Ahead class in Spanish.
- Developed individualized service plans to address client needs and promote self-sufficiency.
- Coordinated access to community resources, ensuring timely support for families in crisis.
- Facilitated case reviews to assess progress and adjust services as necessary.
Case Manager
- Case managed tenants in the subsidized housing program. Assisting tenants to seek new housing options upon exiting the program.
- Coordinated client assessments to develop tailored service plans
- Managed case documentation to ensure compliance with regulatory standards
- Facilitated communication between clients and support services
Case Manager
16 Years 8 Months- Managed long-term cases and assisted with short-term cases. Executed Getting Ahead classes in English and Spanish and Financial Skills classes in English and Spanish, and participated in agency events. Gained experience managing HSP (HPRP) program operations.
- Coordinated client assessments to identify needs and develop personalized service plans.
- Facilitated access to community resources, including housing, healthcare, and employment services.
- Monitored client progress and adjusted care plans based on evolving circumstances and goals.
Carrier
18 Years 2 Months- Provided customer service and delivery support.
- Delivered newspapers efficiently across designated routes, ensuring timely distribution to customers.
- Maintained accurate records of deliveries and customer requests for improved service.
- Collaborated with team members to optimize delivery schedules and enhance operational efficiency.
Payroll Manager/Contract Sales
6 Years 11 Months- Responsibilities included, managing the payroll, training data entry and cashiers, performing daily cash register audits, executing wholesale contracts with businesses such as restaurants and hotels, shipping and receiving and customer service.
- Streamlined payroll processing to ensure timely and accurate employee compensation.
- Implemented new payroll software to enhance efficiency in data management.
- Trained staff on updated payroll procedures and compliance regulations.
Sales Associate Supervisor
8 Years 9 Months- Supervised and trained new employees, handled Provided assistance to customers in a retail environment, and managed Processed customer transactions efficiently at point of sale duties.
- Led team in achieving sales targets through effective training and mentoring strategies.
- Developed and implemented inventory management processes to optimize stock levels and reduce shrinkage.
- Enhanced customer service standards by establishing protocols for staff interactions and problem resolution.
Office Manager
1 Year 1 Month- Managed payroll, Provided customer service support by addressing inquiries and resolving issues., and Managed shipping and receiving operations by tracking inventory and processing shipments..
- Coordinated daily office operations to ensure seamless workflow and efficient communication across departments.
- Developed and implemented office policies, enhancing operational efficiency and employee productivity.
- Managed inventory and procurement processes, ensuring timely availability of supplies for production needs.
Education
Master of Social Work - Social Work
Bachelor’s - criminal justice and Bachelor’s in Social Work
Associates Arts Degree - Sociology/Accounting
- Accounting /Legal Secretary
- General Education Curriculum/Business Studies
Skills
Case management
Client management
Case documentation
Case record management
Needs assessment
Organizational multitasking
Community outreach
Time management
Empathy and support
Problem-solving
Housing resource navigation
Client planning
Conflict resolution
Client engagement strategies
Client advocacy
Client needs assessment
Client needs evaluation
Certification
- Harm Reduction & Motivational Interviewing
- Crisis Intervention & De-escalation
- HMIS & Outcome Reporting
- Longmont Crime Free Multi-Housing Program
- Mental Health First Aid
- Strengths Bases Service Delivery
- Harassment Prevention
- FRCA 2.0
Interests
Crochet
Sewing
Cooking
Bird Cage Building
Timeline
Housing Resource Navigator
Emergency Family Assistance Association
03.2019 - CurrentRead More
Community Basic Needs Case Manager
Emergency Family Assistance Association
01.2019 - 03.2019Read More
Case Manager
The Inn Between of Longmont
01.2019 - 11.2015Read More
Case Manager
Outreach United Resources
03.1999 - 11.2015Read More
Carrier
Denver Post
11.1996 - 01.2015Read More
Payroll Manager/Contract Sales
The Barn Furniture Store
08.1987 - 07.1994Read More
Office Manager
Los Angeles Piece Dye Works
08.1984 - 09.1985Read More
Sales Associate Supervisor
K-Mart
11.1982 - 08.1991Read More
Herbert Hoover High School
from General Education Curriculum/Business Studies
Read More
Catherine College of Burbank
from Accounting /Legal Secretary
Read More
Glendale Community College
Associates Arts Degree from Sociology/Accounting
Read More
Metropolitan State University of Denver
Bachelor’s from criminal justice and Bachelor’s in Social Work
Read More
Metropolitan State University of Denver
Master of Social Work from Social Work
Read More
Certificates
Getting Ahead in a Just-gettin'-by World
Getting Ahead While Getting Out
Zumba Instructor
Section name
Referrals available upon request