Amy Osburn
Florence,NJ
Summary
Eager worker, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and expert in payment processing and fostering customer relationships, significantly enhancing team performance and customer satisfaction. Adapts swiftly to meet business needs, ensuring operational excellence and growth.
Overview
26
26
years of professional experience
Work History
Private Nanny
Individual Clients
Roebling, NJ
10.2020 - Current
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Taught children everyday skills and language.
- Built positive and nurturing environments to support child social and emotional growth.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Cafeteria Server
Nutriserve
Wrightstown, NJ
09.2018 - 03.2020
- Followed up on accidents, problems and guest complaints in food line area and within overall food and beverage department.
- Assisted food services manager in maintaining food and beverage costs.
- Took inventory and money handling skills
- Filled out daily shift log to record amount of food prepared, used and leftover.
Manager
Shugarts Photography
Odessa, TX
06.1998 - 11.2004
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
Sales Associate
Montgomery Ward
Odessa, TX
04.1998 - 08.2002
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Hobbs High School
Hobbs, NM06.1994
Skills
- Payment Processing
- Excellent people skills
- Merchandising knowledge
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Reliable and punctual
- Flexible Schedule
- Stocking and Receiving
- Staff Training and Development
Languages
Spanish
Native or Bilingual
Timeline
Private Nanny
Individual Clients
10.2020 - Current
Cafeteria Server
Nutriserve
09.2018 - 03.2020
Manager
Shugarts Photography
06.1998 - 11.2004
Sales Associate
Montgomery Ward
04.1998 - 08.2002
High School Diploma -
Hobbs High School