Amy Paff
Lake Mary,FL
Summary
Accomplished Senior Epic Applications Analyst with a proven track record at Providence Health & Services, enhancing user interfaces and application performance through rigorous analysis and optimization. Expert in MyChart deployment and clinical workflow analysis, driving efficiency improvements and fostering professional growth within teams.
Overview
21
21
years of professional experience
Work History
Senior Epic Applications Analyst (MyChart)
Providence Health & Services
07.2021 - Current
- Enhanced user experience by designing and implementing intuitive user interfaces for applications.
- Improved application performance by conducting thorough analysis and identifying areas for optimization.
- Leveraged data analytics tools to identify trends and make informed recommendations for improving application functionality and performance.
- Boosted application reliability by conducting thorough testing and implementing rigorous quality assurance protocols.
Senior Epic Applications Analyst (Ambulatory)
Providence Health & Services
05.2013 - 07.2021
- Ensured compliance with industry standards and regulations by rigorously testing applications prior to deployment.
- Mitigated security risks by implementing robust application security measures as well as proactively monitoring for potential vulnerabilities.
- Developed comprehensive documentation to facilitate knowledge transfer among team members and improve overall efficiency within the department.
- Collaborated with cross-functional teams to develop customized software solutions, driving efficiency improvements across the organization.
Epic Application Analyst (Optime/Anesthesia)
Providence Health & Services
09.2010 - 05.2013
- Evaluated technical needs of organization.
- Defined IT process workflows through meetings with stakeholders.
- Ensured accurate documentation by maintaining up-to-date records of system configurations, changes, and enhancements.
Respiratory Therapist Supervisor/Educator
Providence Health & Services
05.2003 - 09.2010
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Mentored junior therapists, fostering a culture of learning and professional growth within the team.
- Addressed patient complaints and concerns, implementing corrective measures when necessary to maintain a high standard of care.
Education
Bachelor of Science - Occupational Education
Wayland Baptist University
2006
Associate of Science - Respiratory Therapy
Community College of Allegheny County
1993
Skills
- MyChart Deployment
- Nova Notes review, build, and distribution
- Clinical Workflow Analysis
- Applications Development
- Software Implementation
- Application Integration
- Data Migration
Certifications
- EpicCare Ambulatory Certified
- Epic Phoenix Certified
- Order Transmittal Certified
- Results Routing Badge
- Registered Respiratory Therapist
Timeline
Senior Epic Applications Analyst (MyChart)
Providence Health & Services
07.2021 - Current
Senior Epic Applications Analyst (Ambulatory)
Providence Health & Services
05.2013 - 07.2021
Epic Application Analyst (Optime/Anesthesia)
Providence Health & Services
09.2010 - 05.2013
Respiratory Therapist Supervisor/Educator
Providence Health & Services
05.2003 - 09.2010
Bachelor of Science - Occupational Education
Wayland Baptist University
Associate of Science - Respiratory Therapy
Community College of Allegheny County