Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shivakumar Gugal

Summary

14+ years of HealthCare IT experience implementing EHR (Epic and Cerner) across multiple clients in United States, United Kingdom, UAE, and Australia regions. Successfully led the transition to a new EHR system for multiple large healthcare networks.


Expert in leading cross-functional projects and enhancing clinical workflows, showcasing strong project management and problem-solving skills. Proven track record in improving system efficiency and fostering stakeholder relationships.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Applications Specialist - Epic ASAP Certified

AdventHealth
06.2017 - Current


  • Serve as a lead member of the Epic Clinical Applications Team, dedicated to the development of electronic documentation solutions that support clinical workflow and practice and align with the current best practice standards.
  • Design, build and configure Epic ASAP modules and supporting third- party applications; develop and maintain system process documentation and outline process steps using appropriate tools; identify and implement requested changes to the EHR system.
  • Lead multiple cross-functional projects; Understand project planning and coordination methodologies using project management skills and tools. Communicate project status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
  • Design and develop test scripts and materials for end-to-end workflow testing; Performs unit, system, and integration testing per standards, to include negative and regression testing; documents outcomes.
  • Develop and maintain collaborative relationships with all stakeholders; meet with customers and sponsors to capture business & technical requirements.
  • Make sure to remain on current industry trends and vendor/application/system updates. Ensure that all software modifications/upgrades are working according to Epic specifications.
  • Troubleshoot issues or system deficiencies and initiate escalation procedures as required. Provide recommendations for resolution of the problems found.
  • Able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identify the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process.
  • Participate in the on-call responsibilities in support of production systems environment.

Technical Consultant - Cerner EHR

HTC Global Services
08.2015 - 06.2017
  • Build, testing, and implementation of Cerner EHR modules.
  • Demonstrate the solution workflow and worked with the multiple clients to provide design decisions.
  • Responsible for attending various types of meetings at different campuses as required.
  • Provide on-call support; Troubleshooting and issue management.
  • Provide status updates and recommendation for timelines, training points, implementation and on-going support strategies.

Senior Software Engineer

Cerner
04.2011 - 07.2015
  • Responsible for the complete build, testing, and implementation of Cerner modules to the clients.
  • Automating the regression test scripts for Cerner applications. Perform Functional, Integration, System, and Regression testing.
  • Primary contact for the client consultation on any solution specific workflow or issues.
  • Providing solution functionality and troubleshooting support to the client onsite as well as remote.
  • Participating in the execution and communication of solution delivery strategies and work plans with
    Architects and contributing to the team's financial objectives by maximizing the efficiency and
    billability.

Education

-

Visvesvaraya Technological University - BE (CSE)
Belagavi, India
01-2009

Skills

  • Epic: ASAP, MyChart Bedside in ED, Haiku, Rover, ProcDoc, iProc, Nursing Documentation, SmartForms, Best Practice Advisories, Orders, InBasket, Printer Classification Mapping, Security, Upgrades, Nova Notes, Orion, Slicer Dicer/Workbench Reports
  • Epic Third Party Integration - Workqueues, Surveillance (SyS), ESO HDE, Electronic Case Reporting
  • Cerner: FirstNet, ERM, Orders Management, Physician and Nursing Documentation, PowerForms, Bedrock-mPages, DynDoc, and Apache Outcomes
  • Project Management Tools: Microsoft suite of products
  • Test/Issue Management Tools: ServiceNow, Jira, Epic Sherlock, BMC Remedy, HP QC
  • Database: Cerner CCL, VB Scripting, Oracle-SQL

Certification

Epic ASAP Emergency Department. 2022

Timeline

Applications Specialist - Epic ASAP Certified

AdventHealth
06.2017 - Current

Technical Consultant - Cerner EHR

HTC Global Services
08.2015 - 06.2017

Senior Software Engineer

Cerner
04.2011 - 07.2015

-

Visvesvaraya Technological University - BE (CSE)

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Shivakumar Gugal