Oreoluwa ASUNI
Rockville,MD
Summary
Experienced EMR consultant with in-depth knowledge and expertise in consulting with medical professionals. Experienced Informatics Specialist with Go-Live implementation experience, specializing in Inpatient, Ambulatory, PowerChart, ClinDoc, Orders, and Cadence support and more. Strong understanding of hospital environment and workflows and great written & verbal communication teaching skills with unwavering integrity and work ethic. Seeking a position that will enable me to leverage my extensive experience in healthcare management, practical skills in Cerner, EPIC, and health care promotion.
Qualifications include: Cerner Certified | Go-Live Support | Physician Support | Activation | Consulting | At-the Elbow | End User Support and Training. Help Desk | IT Troubleshooting/Information Management | EMR-EHR Activation/Implementation | Office| Order Entry | Validation | Workflow | Excellent Team Player | Organizational Skills.
Overview
5
5
years of professional experience
Work History
Epic ATE Support Specialist
CATHOLIC INTIATIVE HEALTH (CHI)-Lexington, KY
Lexington, KY
10.2022 - 11.2022
- Provided Elbow support to Physicians and Nurses in Epic Care Inpatient
- Provided Elbow support to Physicians and Nurses in Epic Care Ambulatory
- Assisted clinicians to set up and utilize smart tools - Smart text, Smart phrase.
- Provided elbow support to Physicians and Nurses on how to use In Basket.
- Assisted clinicians on how to review and update a patient's history and document patient reported immunizations.
- Supported Clinicians charting with Smart Sets and trained on how to use SmartText, Smart Phrase and Smart Links effectively in writing progress note.
- Provided assistance on start-up, shut down and first level troubleshooting of processes to help staff.
Training Specialist
STEWARD HEALTH CARE
Miami, FL
10.2022 - 10.2022
- Educated and assisted physicians on how to document encounters, managing their workload orders
- Aided floor super users on issue resolution such as more activities to their navigator
- Assisted in using hospital at a glance to view bed information
- Acceptance and integration with effective use to Meditech applications
- Help Nurses and Doctors on how to place orders and reconcile, Admission, transfer, and discharge order
- Preference list and efficient use of their smart sets
- Escalate issues to the command center during trouble shooting
- Help Nurses on how to document and add assessment on worklist
- Provided one-on-one support Front end staff on navigation and efficient use of the system
Training Specialist
Willis Knighton Health Center
Shreveport, LA
04.2022 - 04.2022
- Educated and assisted physicians on how to document encounters, managing their workload orders
- Aided floor super users on issue resolution such as more activities to their navigator
- Assisted in using hospital at a glance to view bed information
- Acceptance and integration with effective use to Meditech applications
- Help Nurses and Doctors on how to place orders and reconcile, Admission, transfer, and discharge order
- Preference list and efficient use of their smart sets
- Escalate issues to the command center during trouble shooting
- Help Nurses on how to document and add assessment on worklist
- Provided one-on-one support Front end staff on navigation and efficient use of the system
Epic ATE Support Specialist
LCMC
Louisiana, MO
02.2022 - 02.2022
- Supported hospital staffs at the EPIC go-live.
- Gave supplemental support to newly trained EPIC instructors.
- Provided direct end-user support services to physicians and nurses on the floor
- Facilitated end-user learning through one-on-one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center.
- Provided elbow-support to physicians upon Go-Live. Assigned first-wave status in order to train subsequent waves of Go-Live Inpatient Specialists.
- Provided direct end-user support services to physicians and nurses in hospital departments to facilitate the introduction.
- Assisted the nurses with documentation and immunization administration, in the patient's chart.
- Assisted with documenting medication administration (MAR) and phone calls.
Epic ATE Support Specialist
VCU Health
Richmond, VI
12.2021 - 12.2021
- Provided Elbow support to Physicians and Nurses in Epic Care
- Inpatient Provided Elbow support to Physicians and Nurses in Epic Care
- Ambulatory Assisted clinicians to set up and utilize smart tools - Smart text, Smart phrase.
- Provided elbow support to Physicians and Nurses on how to use In Basket
- Assisted clinicians on how to review and update a patient's history and document patient-reported immunizations.
- Supported Clinicians charting with Smart Sets and trained on how to use SmartText, Smart Phrase and Smart Links effectively in writing progress note.
- Provided assistance on start-up, shut down and first level troubleshooting of processes to help staff.
Epic ATE Support Specialist
ProHealth
Long Island City, NY
08.2021 - 08.2021
- Epic Go live in Ambulatory.
- Supported hospital staff as Epic medical records software went live functionalities in preparation for Go-live.
- Assisted in checking in and registering single appointment and check in and registering recurring appointments.
- Assisted in creating hospital account and single visit.
- Gave supplemental support to newly trained Epic instructors.
- Providing direct end user support services to physicians and nurses in clinical departments to facilitate the introduction.
- Acceptance and integration with effective use of EPIC computer applications.
- Support and assist physician in writing progress notes and using the smart tools.
- Assist end users in hyperspace flow sheet and configure personal schedule Call in issue ticket to command center relaying reoccurring issues to issue managers.
- Support end users in troubleshooting and closing encounters.
- Facilitate end-user learning through one on one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center.
- Provided assistance on start-up, shut down and first level troubleshooting of processes to help Staff.
Training Specialist
Orth Carolina
Charlotte, NC
07.2021 - 07.2021
- Training of staffs on functions and operation procedures of the EMR machines.
- Traveling and visiting sites to address the problems and providing resolutions.
- Served as a designated Support for end-users responsible for Day hospital and Procedure Suit clinic staff to more effectively uses the EPIC Care system.
- Also created workflows that facilitated a clearer understanding of the system.
- Support EPIC Go-Live implementation for ASAP, Inpatient, and implementation for ASAP, Ambulatory, Inpatient modules for Physicians, RNs, PAs and other Hospital employees.
- Tracked and resolved issues as they arose. Teamed up with EPIC consultant and other project managers on work flow analysis, interpretation of clinical content and other medical/technical terminology.
Epic Ambulatory Go-Live Support ATE Specialist
Providence St. Joseph Hospital
Orange, CA
05.2021 - 05.2021
- Provided direct end-user support services to physicians and nurses in clinical departments to facilitate introduction.
- Participated in Go- live (Ambulatory).
- Assisted clinician on hyperspace flow sheet.
- Educated and assisted the physicians on how to document encounters, manage their in-basket, orders, preference list and efficient use of their Smart Sets.
- Provided issue resolution and updates for the end users.
- Worked with other trainers to make appropriate changes to training materials.
- Facilitated brain storming sessions and completed departmental walk through.
- Supported EPIC Go-Live Implementation for the Internal Medicine department Physicians, RNs, and PAs.
- Supported pre Go-live training sessions of MDs, nurses, PA by confirming proper user set up, system access and password reset.
Epic Trainer
Prisma Health Richland
South Carolina , SC
03.2021 - 03.2021
- Epic Go live in Ambulatory.
- Supported hospital staff as Epic medical records software went live functionalities in preparation for Go-live.
- Assisted in checking in and registering single appointment and check in and registering recurring appointments.
- Assisted in creating hospital account and single visit.
- Gave supplemental support to newly trained Epic instructors.
- Providing direct end user support services to physicians and nurses in clinical departments to facilitate the introduction.
- Acceptance and integration with effective use of EPIC computer applications.
- Support and assist physician in writing progress notes and using the smart tools.
- Assist end users in hyperspace flow sheet and configure personal schedule Call in issue ticket to command center relaying reoccurring issues to issue managers.
- Support end users in troubleshooting and closing encounters.
- Facilitate end-user learning through one on one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center.
- Provided assistance on start-up, shut down and first level troubleshooting of processes to help Staff.
Cerner Trainer
Westchester Medical Center
Valhalla, NY
10.2020 - 10.2020
- Experienced PowerChart, SurgiNet, Pharmacy, CareConnect, Nursing documentation, eMAR/BMDI, CPOE, PowerNote, PowerPlans Work.
- Elbow to Elbow with Surg Nurses and Surgeons at the hospital and setting up multi patient task list to staffs to make their job easier.
- Assisted physicians, nurses and Medical Assistants with clinical workflow.
- Assisted physicians with medication reconciliation.
- Assisted Nurses and Medical Assistant with the discharge process.
- Assisted nurses with the admission (Intake) and transfer process.
- Assisted clinic staffs to resolve issue in connection with command center.
- Assisted Physicians and Midwives in setting up Dragon and get them familiar to common dragon commands.
Cerner Trainer
University Of Tennessee Medical Center
Tennessee Ridge, TN
08.2020 - 08.2020
- Elbow to Elbow support
- Assisted physicians and nurses with clinical workflow
- Assisted physicians with medication reconciliation
- Assisted physician with the discharge process
- HMS Patient Care and Barcode Medication Administration, Impatient Clinical Documentation.
- Supported power chart Acute.
- Assisted nurses with the admission and transfer process.
- Assisted hospital staffs to resolve issue in connection with command center.
Epic Cadence ATE Support Consultant
Mt. Sinai West
Bethel, NY
07.2020 - 07.2020
- Assisted front desk in patient look up and appointment scheduling.
- Assisted in admitting a patient that was sent from an outside hospital.
- Assisted in opening admission workflow from patient report.
- Assisted in transferring a patient from one unit to another unit, transferring a patient within the same unit, and update patient data and location.
- Assisted in discharging alive and deceased patient .
- Supported in patient registration and check in process Troubleshoots challenges and communicate with command center.
- Assisted in collecting payment processes and coverage.
- Assisted in collecting document information.
- Assisted nurse practitioners in writing notes, placing orders and associate diagnoses with orders.
- Assisted physicians in creating an addendum and updating the visit diagnosis.
- Providing direct end user support services to physicians and nurses in clinical departments to facilitate the introduction acceptance and integration with effective use to Epic Care computer applications.
- Facilitate end-user learning through one on one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center.
Epic ATE Support Specialist
Trinity Hospital
Newark, NY
10.2019 - 10.2019
- Supported hospital staffs at the EPIC go-live.
- Gave supplemental support to newly trained EPIC instructors.
- Provided direct end-user support services to physicians and nurses on the floor
- Facilitated end-user learning through one-on-one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center.
- Provided elbow-support to physicians upon Go-Live. Assigned first-wave status in order to train subsequent waves of Go-Live Inpatient Specialists.
- Provided direct end-user support services to physicians and nurses in hospital departments to facilitate the introduction.
- Assisted the nurses with documentation and immunization
Epic Ambulatory Go-Live Support ATE Specialist
NYCHH
New York, NY
07.2019 - 09.2019
- Provided Elbow support to Physicians and Nurses in Epic Care Inpatient
- Provided Elbow support to Physicians and Nurses in Epic Care Ambulatory
- Assisted clinicians to set up and utilize smart tools - Smart text, Smart phrase.
- Provided elbow support to Physicians and Nurses on how to use In Basket.
- Assisted clinicians on how to review and update a patient's history and document patient reported immunizations.
- Supported Clinicians charting with Smart Sets and trained on how to use SmartText, Smart Phrase and Smart Links effectively in writing progress note.
- Provided assistance on start-up, shut down and first level troubleshooting of processes to help staff.
- Assisted front desk on patient registration, scheduling, appointments, adding coverage and consent letter.
- Effectively assisted front desk, nurses and physicians with patient care documentation based on their set workflow.
- Helped front desk with creating new patient record, check in/out, adding/modifying patient coverage and guarantor, reconciling cash drawer at the end of shift.
- Helped nurses with documenting patient vital, allergies, history, chief complaint, adding and modifying patient medications, telephone calls encounters, managing in basket, navigating through result review, chart review, order review, discharge documentation, AVS etc.
Epic Trainer
Mt. Sinai West /St. Luke’s
New York, NY
09.2018 - 02.2019
- Assisted front desk on patient registration, scheduling, appointments, adding coverage and consent letter.
- Effectively assisted front desk, nurses and physicians with patient care documentation based on their set workflow.
- Assisted front desk with creating new patient record, check in/out, adding/modifying patient coverage and guarantor, reconciling cash drawer at the end of shift.
- Assisted nurses with documenting patient vital, allergies, history, chief complaint, adding and modifying patient medications, telephone calls encounters, managing in basket, navigating through result review, chart review, order review, discharge documentation, AVS etc.
- Assisted the End users with their preference list and building their smart phrases
- Supported the physician on routing messages to the nurse pool and clearing there in basket.
- Providing issue resolution and updates for the end users and working with other trainers to make appropriate changes to the training materials.
- Aided the clinical floor with their in-baskets
- Supported the physician in making a progress note using a note writer.
- Assisted physician in recognizing patient that are ready to be seen and charging the level of service.
- Calling in issue tickets to the command center when technical issues arise.
Epic Trainer
Barnes Jewish West County Hospital
St Louis, MO
06.2018 - 07.2018
- Assisted front desk in patient look up and appointment scheduling
- Assisted in admitting a patient that was sent from an outside hospital
- Assisted in opening admission workflow from patient report
- Assisted in transferring a patient from one unit to another unit, transferring a patient within the same unit, and update patient data and location.
- Assisted in discharging alive and deceased patient.
- Supported in patient registration and check in process.
- Troubleshoots challenges and communicate with command center.
- Assisted in collecting payment processes and coverage Assisted in collecting document information.
- Assisted nurse practitioners in writing notes, placing orders and associate diagnoses with orders.
- Assisted physicians in creating an addendum and updating the visit diagnosis.
- Provided direct end user support services to physicians and nurses in clinical departments to facilitate the introduction acceptance and integration with effective use to Epic Care computer applications
- Facilitated end-user learning through one on one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center.
Epic Cadence ATE Support Consultant
Mayo Clinic- Rochester
Rochester, MN
04.2018 - 05.2018
- Supported physicians in creating and updating visit diagnosis Employed efficient use of the Smart Sets and smart tools while assisting physicians on how to manage them
- Assisted physicians in creating an addendum and updating the visit diagnosis
- Supported front desk in check in and checking out patients with a follow up appointment
- Assisted end users in documenting follow up calls
- Trained the physician in writing an H&P note using a note writer
- Assisted physician on how to make dictations in Epic
- Trained physician on how to manage his in basket messages
- Educated and assisted the physicians on how to document encounters, manage their in basket, orders and their preference list
- Assisted physician on how to send a letter to a referring physician
- Trained physician on how to release result through My Chart
- Assisted physicians in writing progress notes and using the smart tools
- Aided end users in hyperspace flow sheet and configure personal schedule.
Education
Master of Business Administration -
University of South Wales
United Kingdom2004
Skills
Technical Skills
- Credential training in Epic Care System /Cerner support application
- PowerChart Inpatient
- PowerNote Ambulatory
- PathNet Cadence
- SurgiNet Inbasket
- CPOE ClinDoc
- Medication Reconciliation
- ASAP Go-Live, go live, Cadence, macros, dictation, documentation, filing, instruction, notes, MAR, Clinical Support,
- Medical terminology, progress note, In Basket, optimization, progress, Order Entry, scheduling, technical support,
- troubleshooting technical issues, urgent care, workflow, NoteWriter, lab order, letters
- Advanced Microsoft Excel 2003, 2007 & 2010, Office, Word, QuickBooks, Dragon Medical one, Epic Haiku, Canto & Rover, Lotus Notes, SAP FICO, VMware, ServiceNow, Bomgar, LogMeIn
- Attention to Detail
- Problem-Solving
- Self-Motivated
- Decision-Making
- Active Listening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success isn't just about what you accomplish in your life; it's about what you inspire others to do.
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Timeline
Epic ATE Support Specialist
CATHOLIC INTIATIVE HEALTH (CHI)-Lexington, KY
10.2022 - 11.2022
Training Specialist
STEWARD HEALTH CARE
10.2022 - 10.2022
Training Specialist
Willis Knighton Health Center
04.2022 - 04.2022
Epic ATE Support Specialist
LCMC
02.2022 - 02.2022
Epic ATE Support Specialist
VCU Health
12.2021 - 12.2021
Epic ATE Support Specialist
ProHealth
08.2021 - 08.2021
Training Specialist
Orth Carolina
07.2021 - 07.2021
Epic Ambulatory Go-Live Support ATE Specialist
Providence St. Joseph Hospital
05.2021 - 05.2021
Epic Trainer
Prisma Health Richland
03.2021 - 03.2021
Cerner Trainer
Westchester Medical Center
10.2020 - 10.2020
Cerner Trainer
University Of Tennessee Medical Center
08.2020 - 08.2020
Epic Cadence ATE Support Consultant
Mt. Sinai West
07.2020 - 07.2020
Epic ATE Support Specialist
Trinity Hospital
10.2019 - 10.2019
Epic Ambulatory Go-Live Support ATE Specialist
NYCHH
07.2019 - 09.2019
Epic Trainer
Mt. Sinai West /St. Luke’s
09.2018 - 02.2019
Epic Trainer
Barnes Jewish West County Hospital
06.2018 - 07.2018
Epic Cadence ATE Support Consultant
Mayo Clinic- Rochester
04.2018 - 05.2018
Master of Business Administration -
University of South Wales
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