Amy Patton
Easton,KS
Summary
Dedicated Healthcare Professional with experience at The University of Kansas Health System, specializing in patient-focused care and HIPAA compliance. Expertise in managing medical records, patient monitoring, and supporting nursing staff to enhance patient satisfaction and safety. Reliable and adaptable in dynamic healthcare settings, ensuring effective communication and collaboration for optimal patient outcomes.
Overview
15
15
years of professional experience
Work History
Unit Secretary
The University of Kansas Health System
02.2014 - Current
- Ensured compliance with regulations by maintaining accurate medical records.
- Enhanced patient satisfaction by assisting nursing staff with timely care tasks.
- Directed incoming calls to appropriate departments, streamlining communication processes.
- Created organized work environment, improving efficiency in patient care delivery.
- Facilitated positive visitor experiences through professional greetings and inquiries.
- Adhered to HIPAA regulations, safeguarding sensitive patient information and privacy.
- Fostered strong relationships with healthcare personnel, enhancing team collaboration.
- Trained new unit secretaries, sharing best practices for successful onboarding.
- Monitored office supply levels, ensuring adequate stock for unit operations.
- Assembled patient information quickly during emergencies, supporting healthcare staff communication.
Certified Medication Aide
Country Care Inc
09.2010 - 10.2015
- Ensured residents' safety by administering medications per healthcare standards.
- Improved resident care by promptly reporting vital sign changes to nursing staff.
- Enhanced residents' independence through assistance with daily living activities.
- Maintained regulatory compliance by accurately documenting medication administration in health records.
- Created a safe environment by implementing effective infection control measures.
- Strengthened patient relationships through kind interactions with residents and families.
Education
Bachelor of Nursing - Nursing
Missouri Western State University
Saint Joseph, MO12-2026
Associate of Science - Pre-Nursing
Kansas City Kansas Community College
Kansas City, Kansas, KS12-2016
Skills
- Incoming call reception
- Strong organization
- Customer service
- Telephone reception
- HIPAA compliance
- Patient chart maintenance
- Reliable team player
- Medical terminology
- Direct patient care
- Compassionate
- Patient-focused care
Timeline
Unit Secretary
The University of Kansas Health System
02.2014 - Current
Certified Medication Aide
Country Care Inc
09.2010 - 10.2015
Bachelor of Nursing - Nursing
Missouri Western State University
Associate of Science - Pre-Nursing
Kansas City Kansas Community College