Amy Peek
Gulf Breeze
Summary
Results-driven nursing leader with a strong background at Santa Rosa Medical Center, focusing on team cohesion and change management. Achieved significant decreases in NTSV rates while elevating patient care standards. Demonstrated skills in fiscal responsibility and communication support ongoing improvements in maternal services.
Overview
9
9
years of professional experience
Work History
Director of Maternal Services
Santa Rosa Medical Center
Milton
01.2022 - Current
- Manage maternal services for 129-bed hospital, leading 24 nurses across labor, antepartum, and nursery units.
- Fostered community partnership with Healthy Start, ensuring patients' basic needs are met at discharge, enhancing continuity of care beyond hospital stay.
- Restructured productivity model to achieve profitability while maintaining top-tier patient satisfaction scores, demonstrating effective change management.
- Optimized staffing matrix through data-driven decisions, consistently achieving high Press Ganey scores and enhancing overall operational efficiency.
- Led 24 nurses across labor, antepartum, and nursery units, achieving top 25 ranking and 4-star rating in Florida Perinatal Quality Collaborative's PACC Initiative.
- Spearheaded Level 1 Maternity Care Center accreditation, aligning practices with AWHONN and ACOG standards, enhancing patient care quality.
- Drastically reduced NTSV rate from 43% to 8% while boosting breastfeeding participation, demonstrating commitment to improved maternal outcomes.
- Collaborated with medical staff to ensure compliance with healthcare regulations.
- Oversaw implementation of electronic health record systems for improved data management.
- Championed initiatives promoting employee engagement and organizational culture enhancement.
- Collaborated with senior leadership to set long-term objectives for the the service-line.
Patient Experience Champion
Santa Rosa Medical Center
Milton
01.2022 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Charge Nurse
Ascension Sacred Heart on the Emerald Coast
Destin
01.2017 - 01.2020
- Promoted and ensured quality, evidence-based practice for patient-centered care.
- Led critical care coordination, optimizing staff assignments and patient transfers. Ensured seamless communication across departments for enhanced care delivery.
- Streamlined emergency response protocols, significantly reducing response times. Implemented evidence-based practices, elevating patient centered care standards.
- Fostered interdisciplinary teamwork, facilitating smooth patient transfers from external facilities. Improved care continuity through effective liaison with healthcare partners.
- Pioneered new approaches to staff scheduling, enhancing unit efficiency. Developed and implemented novel patient monitoring systems for improved care quality.
- Meticulously managed patient orders and ancillary department communications. Ensured precise execution of care plans, maintaining high standards of patient safety.
Education
Master’s - Nursing Leadership & Management
Western Governors University
Salt Lake City, Utah08.2022
Skills
- Continuous improvement
- Team building
- Efficient in quality improvement
- Staff development
- Fiscal responsibility
- Nursing management
- Employee development
- Coaching and mentoring
- Relationship building
- Change management
- Patient care quality
- Team leadership
- Compliance oversight
- Effective communication
- Interdisciplinary collaboration
- Team management
Personal Information
Title: Director of Women’s Services
Leadership Experience
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.
Timeline
Director of Maternal Services
Santa Rosa Medical Center
01.2022 - Current
Patient Experience Champion
Santa Rosa Medical Center
01.2022 - Current
Charge Nurse
Ascension Sacred Heart on the Emerald Coast
01.2017 - 01.2020
Master’s - Nursing Leadership & Management
Western Governors University