AMY PERALES
Prosper,TX
Summary
Driven Sales Manager with over 15 years experience. Promotes proven success in client relationship management and sales performance. Well-versed in Salesforce.
Overview
16
16
years of professional experience
Work History
Inside Sales Account Manager
Staples
Remote, Texas
02.2009 - Current
- Utilize Salesforce to track leads, create opportunities, manage contacts, and monitor sales progress
- Meet/exceed Key Performance Indicators adherence, activity and contact rates, quote accuracy, and effective lead pipeline management
- Discover and analyze prospects needs, determine which features/benefits of Staples will appeal the most to the customer and present those features/benefits to the customer
- Be fiscally responsible as it relates to price negotiations and margin
- Collaborate with internal partners including Print and Marketing Supervisors, General Managers, District Managers, and Vendor Partners
- Provide feedback to merchandising and marketing community to enhance the customer experience
- Cold calling; making multiple outbound calls to potential clients
- Researching potential leads from business directories, web searches, or digital resources
- Presenting and delivering information and solutions to potential clients
- Building pipelines with channel partners and team members to close sales
- Manage customer accounts uncovered through acquisition efforts inclusive of uncovering opportunities, quoting projects, and securing sales.
Education
Tyler Junior College
TXDiploma -
Lindale High School
TX05.2005
Skills
- Customer Relationship Management
- Communication
- Team Collaboration
- Work Ethic
- Up-selling Strategies
- Salesforce
Timeline
Inside Sales Account Manager
Staples
02.2009 - Current
Tyler Junior College
Diploma -
Lindale High School