Amy Perez
Murfreesboro,TN
Summary
Dedicated professional driven by a passion for strategic planning and effective communication. Experienced in managing key partnerships and utilizing technical tools to achieve departmental milestones. Bringing a proactive approach to problem-solving and a commitment to fostering a collaborative, growth-oriented work culture.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Apprentice/ Administrative Assistant
GHA Technologies
10.2025 - Current
- Analyzed customer needs and developed effective sales strategies to meet objectives.
- Attended training sessions regularly to stay updated on product knowledge and sales techniques.
- Handled incoming inquiries from prospects, clients, and other departments in a timely manner.
- Utilized CRM software to manage client accounts, track leads, and record sales activities.
- Developed an understanding of competitors' services and pricing structures for use in negotiations with clients.
- Identified key decision makers within target organizations for follow up calls or visits.
- Conducted market research to identify potential new customers and business opportunities.
- Generated reports summarizing weekly sales activities including number of calls made and received, appointments scheduled.
- Performed cold-calling activities to introduce products and services to potential customers.
- Managed multiple calendars
- Scheduled appointments
- Worked daily with Excel and Word
Account Manager
Member Force
07.2025 - 10.2025
- Managed client accounts to ensure satisfaction and retention.
- Coordinated communication between clients and internal teams.
- Developed tailored solutions to meet client needs effectively.
- Resolved client issues by collaborating with cross-functional teams.
- Maintained detailed records of client interactions and transactions.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
COACH/ Administrative assistant
The Exercise Coach
05.2024 - 10.2025
- Promoted strong health values among clients, fostering a positive atmosphere within the team environment.
- Boosted client confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with clients' families to encourage support and involvement in their progress.
DOOR TO DOOR SALES REP
Power Home Remodeling
05.2023 - 04.2024
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Conducted daily prospecting activities to identify potential new clients within assigned territories.
- Boosted territory revenue through consistent follow-ups on leads and effective time management.
- Maximized efficiency in time management by strategically scheduling visits within geographical areas to minimize travel times between appointments.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Completed 30 follow up appointments or calls each week to connect with warm leads.
RED LIGHT SPECIALIST/ Manager
Morter Family Chiropractic
09.2021 - 05.2023
- Maintaining rapport with patients, overseeing day to day office maintenance.
- Followed all company policies and procedures to deliver quality work.
- Setting weekly team goals and executing those goals.
- Maintaining a client close rate of 70%.
TRAINER/ Managerial Assistant
Fitness 1440
07.2021 - 10.2021
- Build personal relationships with clientele.
- Identify muscle imbalances and build workouts to strengthen muscle weaknesses.
- Chores and duties to help maintain gym cleanliness.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
TRAINER/ Managerial Assistant
Rockbox
12.2018 - 04.2021
- Create and lead workouts following company's training schedule.
- Build community within a group of clients.
- Participate in weekly sessions for product development.
- Trained and mentored 4 new personnel hired to fulfill various roles.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
PERSONAL/GROUP TRAINER
Ufit Fitness Studio
08.2017 - 06.2018
- Client specific exercise programming.
- Analyze and correct body movement patterns.
- Accommodated plans for a variety of fitness levels and ages.
- Conducted regular evaluations of existing training methods, making adjustments as necessary based on participant feedback and observed outcomes.
- Stayed current with industry trends and best practices in adult learning theory to ensure relevance of training materials.
- Delivered high-quality presentations to senior leadership showcasing the success metrics achieved through effective group trainings.
- Managed group fitness classes of up to 10 members.
GROUP FITNESS INSTRUCTOR/MANAGERIAL ASSISTANT
Functional Fitness/Training Center
06.2016 - 08.2017
- Motivated group fitness classes during daily workout and cool down.
- Composed company handbook including computer operations and daily tasks.
- Acquired leadership traits and developed lasting professional relationships.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Led weekly classes for up to 20 individuals with consistent participation and positive feedback.
Education
Associate of Science - Exercise Science
Columbia State Community College
Columbia, TNCertification - Billing and Coding
Ultimate Medical Academy
Clearwater, FL, USAssociate of Arts - Music Performance
Union University
Jackson, TN05-2015
Skills
- Employee Training
- Customer Service
- Result Oriented
- Respectful
- Dedicated
- Positive Work Ethic
- Expert problem solving
- Analytical thinking
- Documentation management
- Advanced communication
- Emergency response
- Email outreach
- Client relationship building
- Objection handling
- Sales reporting
- CRM proficiency
- Cold calling
- Cross-selling services
- Closing deals
- Sales strategy
Certification
- American Counsel on Exercise Personal Training Certification- 08/16
- ACE Nutrition Specialist- 08/22
LANGUAGES
Spanish - Advanced
Native or Bilingual
English - Advanced
Native or Bilingual
Timeline
Sales Apprentice/ Administrative Assistant
GHA Technologies
10.2025 - Current
Account Manager
Member Force
07.2025 - 10.2025
COACH/ Administrative assistant
The Exercise Coach
05.2024 - 10.2025
DOOR TO DOOR SALES REP
Power Home Remodeling
05.2023 - 04.2024
RED LIGHT SPECIALIST/ Manager
Morter Family Chiropractic
09.2021 - 05.2023
TRAINER/ Managerial Assistant
Fitness 1440
07.2021 - 10.2021
TRAINER/ Managerial Assistant
Rockbox
12.2018 - 04.2021
PERSONAL/GROUP TRAINER
Ufit Fitness Studio
08.2017 - 06.2018
GROUP FITNESS INSTRUCTOR/MANAGERIAL ASSISTANT
Functional Fitness/Training Center
06.2016 - 08.2017
Certification - Billing and Coding
Ultimate Medical Academy
Associate of Science - Exercise Science
Columbia State Community College
Associate of Arts - Music Performance
Union University