Amy Pesina
Summary
Proven Administrative Assistant at Paxica Security Group, adept in customer service and data entry, enhanced operational efficiency and financial accuracy. Known for strong problem-solving abilities and fostering positive environments as a Substitute Teacher at Denton ISD, consistently achieving trusted performance. Balances hard skills with a dedicated team player attitude.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Paxica Security Group
03.2017 - 10.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Substitute Teacher
Denton ISD
03.2016 - 05.2017
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed lesson plans designed by absent teachers.
House Manager
My Home
03.2011 - 03.2016
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
- Improved family satisfaction with meal variety and nutrition by planning and overseeing preparation of diverse weekly menus.
- Developed and implemented recognition programs to motivate and reward family members.
- Enhanced children's educational outcomes by planning activities and overseeing homework schedules.
Education
Associate of Applied Science - Business Management And Marketing
Rockford Business College
Rockford, ILSkills
- Experience with Quickbooks software
- Meticulous attention to detail
- Professional telephone demeanor
- Time management
HONORS
Dean's List and Honor Roll
Timeline
Administrative Assistant
Paxica Security Group
03.2017 - 10.2024
Substitute Teacher
Denton ISD
03.2016 - 05.2017
House Manager
My Home
03.2011 - 03.2016
Associate of Applied Science - Business Management And Marketing
Rockford Business College