Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Pittman

Valrico,FL

Summary

Proven leader and adept business manager, I significantly enhanced client satisfaction and operational efficiency at Dog-eze Training Specialists LLC. Leveraging strong customer relations and strategic marketing skills, I spearheaded initiatives that fostered client loyalty and expanded market presence. My expertise in business administration and commitment to excellence underpin my ability to drive sustainable growth and competitive advantage. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

28
28
years of professional experience

Work History

Owner/Office Manager

Dog-Eze Training Specialists LLC
08.2013 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Answer Phones, Emails and Social Media Comments/Messages
  • Schedule Appointments
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Speech Language Department Clerk

Hillsborough County School District
09.2009 - 10.2010
  • Handled sensitive information with discretion, maintaining confidentiality at all times as required by company policy or legal regulations.
  • Contributed to a positive work environment by assisting colleagues with various tasks and projects as needed.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.

Bank Teller

Suncoast Schools Federal Credit Union
01.1997 - 07.2002
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

No Degree - Elementary Education

Hillsborough Community College
Brandon, FL

Skills

  • Customer Relations
  • Small business operations
  • Verbal and written communication
  • Client Service
  • Business Management
  • Marketing
  • Sales management
  • Product branding
  • Scheduling
  • Business Administration
  • Consulting
  • Sales Leadership

Timeline

Owner/Office Manager

Dog-Eze Training Specialists LLC
08.2013 - Current

Speech Language Department Clerk

Hillsborough County School District
09.2009 - 10.2010

Bank Teller

Suncoast Schools Federal Credit Union
01.1997 - 07.2002

No Degree - Elementary Education

Hillsborough Community College

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