Amy Pugh
Foley
Summary
I have worn many hats as I have been a school teacher for more than a decade of my life, have been a home school momma, and the last few years have served others with my sales and customer service and friendly disposition. I am an outgoing and reliable associate with a focus on providing exceptional client support. I am known for strong communication and relationship-building skills, contributing to enhanced customer experiences and satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Associate
Rack Rooms Shoe Store
Foley, AL
01.2026 - Current
- Assisted customers in selecting footwear, providing product knowledge and recommendations.
- Processed transactions accurately using point-of-sale systems, ensuring smooth customer experiences.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Health Coach/Sales Support Specialist
Optavia
Foley, AL
08.2021 - 09.2023
- Educated clients on nutrition principles and healthy lifestyle choices and monitored client progress, adjusting plans as needed for optimal results.
- Participated in leading group coaching sessions to enhance community support and motivation.
- Utilized digital platforms for tracking client engagement and progress efficiently.
- Conducted regular assessments to ensure alignment with individual health goals.
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Maintained records of clients' health progress and compared to health goals.
Substitute Teacher
Baldwin County School System
Foley, AL
08.2018 - 05.2021
- Implemented lesson plans to ensure continuity of education during teacher absences.
- Adapted instructional materials to meet diverse student learning needs and abilities.
- Managed classroom behavior using positive reinforcement strategies to foster a respectful environment.
- Provided individualized support to students, enhancing engagement and understanding of subject matter.
- Developed and maintained productive relationships with students, parents, and faculty members.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
Bachelor of Science - Bachelor's of Science Elementary School Teacher
Lee University
05.2001
Skills
- Outgoing personality
- Exceptional customer service
- Reliable and punctual
- Excellent people skills
- Listening skills
- Multi-tasking strength
- Relationship building
- Meeting deadlines
Timeline
Sales Associate
Rack Rooms Shoe Store
01.2026 - Current
Health Coach/Sales Support Specialist
Optavia
08.2021 - 09.2023
Substitute Teacher
Baldwin County School System
08.2018 - 05.2021
Bachelor of Science - Bachelor's of Science Elementary School Teacher
Lee University