Summary
Work History
Education
Skills
Timeline
Generic

Amy Quintana

Miami,FL

Summary

Detail-oriented and customer-focused professional with experience in customer service, event coordination, and entrepreneurship. Seeking a challenging position to leverage my skills and contribute to a dynamic team.

This concise resume highlights my commitment to delivering outstanding customer service, effective event coordination, and entrepreneurial ventures. I am confident that my diverse skills make me a valuable candidate for positions that require a versatile and dedicated professional.

Work History

Customer Service

Miami Water and Air
  • Provided exceptional customer service, addressing inquiries and ensuring overall customer satisfaction.
  • Maintained high level of customer service through friendly and polite demeanor.
  • Developed and implemented customer service policies to enhance satisfaction.

Event Coordinator

Miami Water and Air
  • Played a key role in setting up and managing lead generation events at Home Depot locations.
  • Enhanced attendee experience by meticulously planning and executing event logistics.
  • Streamlined registration processes for increased efficiency and reduced waiting times.

Entrepreneur

Entrepreneur Camp
  • Participated in a four-year entrepreneur camp, gaining practical insights into business management and development
  • Successfully operated and managed a fruit shop, showcasing entrepreneurial spirit, adaptability, and a strong work ethic.
  • Increased business revenue by implementing innovative marketing strategies and expanding product offerings.

Education

Hospitality And Tourism Class

Skills

  • Complaint Handling
  • Call Center Experience
  • Conflict Resolution
  • Process Improvement
  • Multitasking Abilities
  • Team Collaboration
  • Effective Communication
  • CRM Software Usage

Timeline

Customer Service

Miami Water and Air

Event Coordinator

Miami Water and Air

Entrepreneur

Entrepreneur Camp

Hospitality And Tourism Class
Amy Quintana