Amy Ramey
Millersport
Summary
Dedicated and organized individual with a background in operations, team management and communication. Proven ability to coordinate tasks effectively and contribute to a collaborative work environment, ready to drive excellence in future roles.
Overview
30
30
years of professional experience
Work History
Homemaker
Self
Millersport, OH
02.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Ability to complete multiple daily household tasks including scheduling, childcare, homeschooling, budgeting and meal planning.
- Providing full-time care for my children
Bakery Manager
Brezel
Columbus, OH
01.2012 - 02.2015
- Oversaw daily bakery operations, ensuring product quality and adherence to health standards.
- Developed and implemented training programs for new staff, enhancing team performance and efficiency.
- Managed inventory levels, optimizing stock turnover and minimizing overstock situations.
- Coordinated with suppliers to ensure timely delivery of ingredients and materials, supporting seamless operations.
- Led team meetings to discuss performance metrics and implement continuous improvement strategies.
- Analyzed sales trends to adjust product offerings, aligning with customer preferences and market demands.
- Fostered a positive work environment through effective communication and conflict resolution among staff members.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
Store Manager
Hot Topic
Lancaster, OH
02.2004 - 12.2011
- Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
- Led and trained team members on product knowledge and customer engagement techniques.
- Developed visual merchandising strategies to enhance brand presentation and drive sales.
- Analyzed sales data to identify trends and implement targeted promotional strategies.
- Managed inventory levels, optimizing stock replenishment processes to reduce shrinkage.
- Executed employee scheduling to maintain adequate staffing during peak hours and events.
Store Manager District Trainer
Claires Stores Inc
Columbus, OH
11.1995 - 02.2004
- Trained and mentored new store managers on operational procedures and customer engagement strategies.
- Implemented effective merchandising techniques to enhance product visibility and sales performance.
- Conducted performance evaluations, providing constructive feedback to support employee growth and development.
- Analyzed sales data to identify trends, driving strategic decisions for inventory management and promotional efforts.
- Implemented innovative merchandising displays to maximize product visibility, leading to increased sales revenue.
- Mentored new store managers within the district, sharing best practices and providing guidance for a smooth transition into their leadership roles.
- Oversaw all aspects of daily store operations including scheduling, budgeting, payroll processing, and policy enforcement.
Education
Fine Arts
The Ohio State University
Columbus, OHHigh School Diploma -
Columbus West High School
Columbus,OHSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
- Attention to detail
- Organizational skills
- Excellent communication
- Customer service
Timeline
Homemaker
Self
02.2015 - Current
Bakery Manager
Brezel
01.2012 - 02.2015
Store Manager
Hot Topic
02.2004 - 12.2011
Store Manager District Trainer
Claires Stores Inc
11.1995 - 02.2004
Fine Arts
The Ohio State University
High School Diploma -
Columbus West High School