Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amy Ramirez Olmos

Denver,CO

Summary

Motivated and responsible healthcare student at the Community College of Denver, with a strong foundation in medical terminology and healthcare processes. Known for excellent time management, adaptability, and a commitment to providing outstanding customer service. Possesses technical proficiency in relevant software and applications, with the ability to thrive in fast-paced, team-oriented environments. Eager to apply knowledge and skills in a healthcare setting while furthering education and contributing to patient-centered success

Overview

2
2
years of professional experience

Work History

Patient Access Specialist

Denver Health Primary Care Center
Denver, CO
10.2023 - Current
  • Provided support to medical staff by obtaining authorizations from insurers for services rendered.
  • Handle administrative tasks, including managing faxes, in-basket messages, and answering incoming calls with professionalism and promptness
  • .Worked closely with departmental staff members in order to ensure proper coordination of care across multiple departments.
  • Assisted with scheduling appointments, pre-registration activities, verifying demographics and insurance information.
  • Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
  • Collaborated with clinical staff to ensure timely processing of orders for tests, treatments and procedures.
  • Called insurance companies and verified patient coverage.
  • Provide cross-departmental scheduling support, coordinating appointments in Orthopedics, Radiology, and Dermatology, as well as scheduling follow-up visits with providers to enhance patient continuity of care.

Restaurant Team Member

Voodoo Doughnut
Denver, CO
07.2022 - 08.2023
  • Assisted in taking customer orders and providing recommendations.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Provided exceptional service to high volume of daily customers.
  • Collected money, made change and counted out register at end of shift.
  • Trained new employees on restaurant procedures and plating techniques.

Education

Associate of Science - Healthcare

Community College of Denver
Denver, CO
08-2026

Skills

  • Patient Scheduling
  • HIPAA Compliance
  • Patient Registration
  • Insurance Billing
  • Appointment Scheduling
  • Eligibility Determination
  • Medical terminology

Languages

Spanish
Native or Bilingual

Timeline

Patient Access Specialist

Denver Health Primary Care Center
10.2023 - Current

Restaurant Team Member

Voodoo Doughnut
07.2022 - 08.2023

Associate of Science - Healthcare

Community College of Denver

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Amy Ramirez Olmos