Results-oriented professional with extensive experience coordinating facility operations, conducting detailed inspections, managing vendor relationships, and resolving complex maintenance issues to improve efficiency. Proven ability to communicate effectively, solve problems, and deliver high-quality service while maintaining strong relationships with clients, contractors, and vendors.
Overview
5
5
years of professional experience
Work History
Property Administrator
C&E Homevestor's LLC
Fayetteville, North Carolina
04.2024 - Current
Conducted property inspections to ensure compliance with company standards and maintain quality.
Coordinated maintenance requests by working with residents, contractors, and vendors.
Monitored lease compliance and coordinated corrected actions
Maintained accurate property and payment records to support efficient operations.
Facility Solutions Manager
City Wide Facility Solutions
Greensboro, North Carolina
02.2022 - 03.2024
Oversaw client retention and service expansion through negotiation of agreements, resolution of concerns, and quality control follow-ups to enhance satisfaction.
Managed vendor relationships to maintain service quality and compliance with standards.
Oversaw contractor performance, ensured compliance with agreements, and enforced service standards while replacing contractors.
Supervised Night Managers, coordinated staffing, and executed service strategies to meet client needs effectively.
Conduct inspections, review client feedback, and implement corrective actions with teams to ensure consistent service quality.
Manage inspections, supply procurement, and CRM data entry; maintain accurate documentation.
Assist with invoice collection, contractor payments, and maintain up-to-date client documentation and schedules.
Dual Property Chief Engineer at Element City Centre & Element West Bay Hotels (Marriott International)Dual Property Chief Engineer at Element City Centre & Element West Bay Hotels (Marriott International)