Amy Lee
Seattle
Summary
Social and hard-working professional with a diverse background in customer service and caregiving. Excelled in enhancing customer satisfaction and fostering warm relationships with customers and coworkers, while fluent in Korean & English. Excellent at adapting to individual needs and situations and constantly striving to improve.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Happy Bento
08.2022 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, seated customers, took phone calls and orders, took food out, packed togo orders, and bussed tables.
Caregiver
Consumer Direct Care Network Washingto
06.2024 - 01.2025
- Assisted client (elementary student with autism) with activities of daily living, schoolwork, and entertainment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
In-Home Nanny
Private Care
01.2020 - 03.2022
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Lived in the the family's house during summers.
- Helped with household duties as well as care for the two sons.
Tutor
Private Tutoring
01.2019 - 03.2021
- Tutored different children in Korean, English, math, and piano
- Accommodated lessons to each student, their level, and learning speeds.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Education
No Degree - Political Science
University of Washington
Seattle, WA06-2027
Skills
- Customer satisfaction
- Organization
- Customer service
- Exceptional communication
- Fluent in Korean & English
- Interpretation skills
- Food handlers Certified
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Spanish
Elementary
Timeline
Caregiver
Consumer Direct Care Network Washingto
06.2024 - 01.2025
Restaurant Server
Happy Bento
08.2022 - Current
In-Home Nanny
Private Care
01.2020 - 03.2022
Tutor
Private Tutoring
01.2019 - 03.2021
No Degree - Political Science
University of Washington
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