Amy Rodgers

• Manage daily office operations to ensure efficiency and productivity.
• Optimized office policies to meet internal needs while upholding organizational standards.
• Established relationships with external partners to facilitate business operations and market business. Managed vendor onboarding, negotiated contracts for cost savings, and ensured seamless integration into existing processes.
• Provide administrative support for executive staff, including scheduling meetings, preparing agendas and coordinating availability of conference rooms for participants.
• Streamlined financial operations by regularly reconciling accounts payable and receivable in QuickBooks, ensuring 100% data accuracy and supporting balanced budgets
• Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Assist in the recruitment process, conduct interviews and onboard new employees to promote a seamless integration into the team dynamic.
• Leverage specialized software to produce accurate, accessible, and easily shareable estimates in less time resulting in increased client trust and repeat business opportunities.
• Spearheaded communication strategies across platforms like LinkedIn, X, and Instagram, enhancing engagement and audience growth.

Oversaw comprehensive billing for medical, dental, and government/commercial insurances.
Lowered outstanding accounts receivable through effective collections and precise coding practices.
Contributed to month-end closing efforts, ensuring timely financial reports.
Performed compliance audits to uphold regulatory standards in billing operations.
Shared critical financial insights that supported interdepartmental collaboration and enhanced revenue.

Managed office staff and directed daily administrative functions for a dynamic family care practice.
Enhanced patient intake workflows to synchronize physician schedules with clinic requirements.
Established policies that optimized operational procedures across the practice.
Upheld strict compliance with HIPAA regulations while safeguarding patient confidentiality.
Strengthened communication pathways between patients, providers, and insurers for optimal care coordination.

Facilitated seamless healthcare operations through expert management of surgical scheduling and insurance precertification.
Oversaw EHR management and revenue cycle processing to enhance patient satisfaction.
Optimized billing workflows by analyzing EOBs, ensuring prompt and accurate reimbursements.
Championed patient advocacy efforts to deliver superior care experiences.