Amy Rohl
Fargo,ND
Summary
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Sanford Health
Fargo, ND
09.2023 - 08.2024
- Ensured accuracy of all data entered into computer system.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
Data Entry Specialist
Dacotah Bank
Aberdeen, SD
01.2022 - 08.2023
- Inputted data into computer system to ensure accuracy and completeness of records.
- Performed data entry tasks including keying in numerical or alphanumerical information from source documents into databases.
- Generated reports on discrepancies between physical counts and computer records.
Supervisor
Aberdeen Regional Airport
Aberdeen, SD
03.2021 - 11.2021
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Education
Associate of Arts - Digital Marketing
Minnesota State Community And Technical College
Moorhead, MN08-2025
Skills
- Customer Service
- Training Coordination
- Team Leadership
- Conflict resolution
- Analytical Skills
- Reliability
- Time Management
Timeline
Patient Access Representative
Sanford Health
09.2023 - 08.2024
Data Entry Specialist
Dacotah Bank
01.2022 - 08.2023
Supervisor
Aberdeen Regional Airport
03.2021 - 11.2021
Associate of Arts - Digital Marketing
Minnesota State Community And Technical College