Summary
Overview
Work History
Education
Skills
Timeline
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AMY R. WELLMAN

AMY R. WELLMAN

Tampa,FL

Summary

Dynamic sales and logistics professional with a proven track record at RMX Global Logistics, driving a 10% monthly growth through strategic planning and exceptional customer relationship management. Skilled in B2B sales and conflict resolution, I excel at enhancing operational efficiency and fostering strong client partnerships to achieve outstanding results.

Overview

9
9
years of professional experience

Work History

Inside Sales/Warehouse Support

Dacasso
Gainesville, FL
08.2023 - 01.2024
  • Developed and executed several email campaigns targeting cold leads which resulted in 10% increase in holiday orders and overall sales
  • Maintained relationships with current customers which in turn lead to an increase in their normal orders as well as ordering products they had not utilized in the past
  • Implemented a targeted cold calling campaign that generated 50+ qualified leads a several new customers
  • Picked, packaged and shipped holiday orders to meet our increased demand

Sales and Logistics Manager/Branch Manager

RMX Global Logistics
Madison, WI
01.2016 - 07.2020
  • Responsible for overseeing all carrier and customer relations, operations, and services including customer satisfaction, employee satisfaction, staff development, and training.
  • Manages P&L with focus on expense control and budgeting, monthly and quarterly financial reviews, and local sales in a branch office.
  • Consistently growing by 10% on monthly basis, working with team to onboard new business and find ways to increase margin within current accounts
  • Increased load count quarterly by 50% compared to year prior
  • Won and negotiated the pricing and terms for the company's largest and most profitable account
  • Analyzed data, identified trends, and implemented appropriate action plans to meet and exceed customer goals
  • Monitors and continually develops branch goals and addresses any concerns in meeting goals with President and Vice President of Company

Operations Manager

RMX Global Logistics
Madison, WI
07.2015 - 01.2016
  • Responsible for implementing logistics improvements, carrier negotiations, carrier costing, carrier compliance, and customer pricing
  • Manage all routine and complicated coordination of scheduling, documentation and reporting concerning product deliveries
  • Analyze data, identified trends, and implement appropriate action plans to meet and exceed customer goals
  • Coordinate requests to meet customer needs while maximizing quota sales revenues
  • Negotiate rates and carrier selection
  • Validate shipments, receipts, and invoices for all products received and shipped
  • Develop strong working relationships with internal and external customers
  • Sustain and update records while utilizing the company's data bases and systems

Operations

RMX Global Logistics
Madison, WI
02.2015 - 07.2015
  • Coordinating and scheduling pickup and delivery of goods for the company's largest accounts in a timely fashion
  • Tracing trucks and providing consistent updates to the customer to ensure on-time delivery while maintaining the integrity of the product
  • Assisting with sales activities including turning over leads, processing quotes, placing orders, and following up with key accounts
  • Handling customer complaints in a professional manner and making on the spot judgment calls in order to successfully remedy these situations
  • Building and maintaining relationships with customers

Education

Bachelor of Arts(B.A.) - Communications, Marketing Minor

University of Wisconsin-Whitewater
05.2010

Skills

  • B2B Sales & Cold Outreach
  • Customer Relationship Management
  • Strategic Planning & Forecasting
  • Logistics & Supply Chain Operations
  • Staff Development & Team Leadership
  • Email Campaigns & CRM Tools
  • Upselling & Cross-Selling Techniques
  • Conflict Resolution & Customer Retention

Timeline

Inside Sales/Warehouse Support

Dacasso
08.2023 - 01.2024

Sales and Logistics Manager/Branch Manager

RMX Global Logistics
01.2016 - 07.2020

Operations Manager

RMX Global Logistics
07.2015 - 01.2016

Operations

RMX Global Logistics
02.2015 - 07.2015

Bachelor of Arts(B.A.) - Communications, Marketing Minor

University of Wisconsin-Whitewater