Bona Indraputra
Huntsville,AL
Summary
Bona is a dedicated, composed, and highly motivated professional who consistently maintains a calm and focused demeanor in challenging environments. He is a solution-oriented strategist who strives for excellence in every project. His unwavering commitment to professionalism, rapid adaptability, and proven ability to thrive under high-pressure situations make him a valuable asset to any forward-thinking team.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
2020 Companies
Huntsville, AL
11.2025 - Current
- Delivered top-tier customer support and elevated retention rates by troubleshooting subscriber issues and guiding customers through AT&T, Verizon, and T-Mobile plan selections.
- Spearheaded targeted promotional campaigns for postpaid plans, prepaid options, and Walmart wholesale bundles to drive high-volume activation growth.
- Managed high-velocity handset and SIM card inventory for all major carriers, optimizing procurement to eliminate stockouts and ensure smooth daily operations.
- Enforced strict compliance with major carrier activation policies and data security standards while maintaining a clean, secure retail environment.
- Analyzed point-of-sale data and operational metrics to maximize commission yields on postpaid activations and high-volume prepaid sales.
Retail Store Manager
Brewery Co/Op (Stovehouse)
Huntsville, AL
05.2024 - 10.2025
- Delivered exceptional customer service and maintained high satisfaction through direct interaction and ongoing client support.
- Managed targeted sales and marketing initiatives to drive business growth and boost customer engagement.
- Oversaw daily operations, including inventory control and procurement, to ensure a seamless business flow.
- Ensured strict adherence to safety standards while maintaining equipment and facility cleanliness.
- Handled financial management and developed targeted business strategies to meet profitability goals.
Business Development/Sales Representative
Cosmos Surface
Atlanta, GA
02.2023 - 05.2024
- Optimize high-travel schedules (~70%) to proactively build and maintain strong relationships with current and prospective clients.
- Master the product catalog and competitor landscape to clearly communicate our brand's unique value proposition.
- Update customer sample displays with new arrivals and deliver product training to boost their sales confidence.
- Analyze market demand and monitor performance with managers to identify and close new business opportunities.
- Manage order placement, troubleshoot delivery issues, and research claims or returns to ensure total customer satisfaction.
Business Development Specialist
Granite Depot of Georgia
Sugar Hill, GA
09.2021 - 01.2023
- Implement SOPs, fabrication/installation workflows, and manage Stone Profits software for start-up operations.
- Capture exact design details to prepare CAD layouts, drawings, and renderings via 20/20, Chief Architect, or hand.
- Meet with clients to review designs, make product selections, follow up on leads, and close contracts.
- Leverage deep experience in flooring, cabinetry, countertops, and full kitchen and bath renovations while staying current on trends.
- Oversee inventory procurement, manage supplies, and ensure proper maintenance of tools and facilities.
Founder/General Manager
ABSI - STONE INNOVATION LLC
Huntsville, AL
12.2009 - 08.2021
- Manage internal and external development, follow up on leads, and correspond with prospective clients via email and SMS to close jobs.
- Capture client requirements to create drawings, layouts, and renders via MORAWARE, LT2D3D, or hand, and complete detailed Sales Spec Sheets.
- Successfully process projects from start to finish, ensuring accurate field measurements and precise, up-to-date estimates and invoices.
- Oversee team management and dispatching operations to ensure smooth logistical workflows and efficient business operations.
- Meet with clients to review designs, make product recommendations, and deliver exceptional service to ensure full customer satisfaction.
Sales/General Manager
GNG Countertops
Madison, AL
05.2006 - 01.2010
- Lead client meetings to capture design details, make product recommendations, and close sales.
- Prepare detailed drawings, layouts, and renderings using hand sketches, MORAWARE, and LT2D3D.
- Complete precise Sales Spec Sheets, job sheets, estimates, invoices, and project documents.
- Perform precise on-site measurements to ensure absolute design and installation accuracy.
- Oversee entire project lifecycles from start to finish with strong organizational skills and attention to detail.
Education
Bachelor's degree - Business Management
University of Alabama Huntsville
12.2006
Skills
- Computer operation
- Conducting sales calls
- Business development
- Critical thinking
- Chief Architect
- Closing sales
- IT Sales
- B2B sales
- Fire/Water Damage Restoration
- Pricing
- CRM software
- Professional networking
- Research
- Door-to-door
- Strategic planning
- Direct sales
- Customer acquisition
- Contracts
- Data entry
- DME Laser LT2D3D
- QuickBooks Enterprise
- Teamwork
- Microsoft Office/365
- Sales pipeline
- Channel sales
- Appointment scheduling
- Strategic partnerships
- Sales presentations
- Business development within consulting
- Customer retention
- Microsoft Excel
- B2B Outside sales
- CRM system proficiency
- Team development
- Lead generation
- Prospecting
- Indonesian
- Territory sales
- Client relationship development
- Client interaction via phone calls
- Sales outreach campaigns
- Product design
- OEM
- Sales negotiation
- Customer issue escalation
- Supervising experience
- Customer service
- Manufacturing company experience
- Account management
- Prototyping
- Cold calling
- Attention to detail
- Manufacturing
- Lead generation performance metrics
- Inside Sales
- Sketching
- Stone Profits Fabricator
- Client base expansion experience
- Sales management systems proficiency
- Technical Proficiency
- Malay
- Inbound selling
- Bridge Saw
- Fabrication
- HubSpot
- KCD Design
Certification
- NKBA, 2013-01-01
- Driver's License
Languages
Indonesian
Native or Bilingual
English
Full Professional
Malay
Full Professional
Groups
Red Cross - Alabama Chapter, 2016-01-01, Red Cross volunteers provide essential humanitarian aid. They help with disasters, blood donations, first aid, military support, international aid, and community outreach.
Timeline
Inside Sales Representative
2020 Companies
11.2025 - Current
Retail Store Manager
Brewery Co/Op (Stovehouse)
05.2024 - 10.2025
Business Development/Sales Representative
Cosmos Surface
02.2023 - 05.2024
Business Development Specialist
Granite Depot of Georgia
09.2021 - 01.2023
Founder/General Manager
ABSI - STONE INNOVATION LLC
12.2009 - 08.2021
Sales/General Manager
GNG Countertops
05.2006 - 01.2010
Bachelor's degree - Business Management
University of Alabama Huntsville