Amy Schultz

• Provided feedback to management on recurring customer concerns.
• Assisted in developing FAQs to improve customer self-service options.
• Participated in team meetings to discuss service improvements and strategies.

• Stocked inventory and maintained inventory list
• Displayed excellent customer service skills
• Assess customer's needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Plan and present bar menu
• Check customers identification and confirm it meets legal drinking age
• Stay guest focused and nurture an excellent guest experience
• Computer literacy
• Positive attitude and excellent communication skills
• Relevant training certificate

*responsible for loading items into containers/packages

*weighing and labeling items appropriately

*perform final checks for defective items

*keep records of materials ans shipments

• Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
• Interacting with customers by taking orders,making reservations, providing them accurate bills, processing payments and supplying guests with whatever they need in a timely manner
• Skilled multi tasker with a passion for customer satisfaction and knowledge of menu
• Promoted company at various events