Amy Selock
East Moriches,NY
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Toyota
01.2012 - 05.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Lead Teacher
Tutor Time
04.2010 - 01.2012
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Education
No Degree - Fashion Merchandising And Management
Paralegal Certificate - Paralegal
06.2024
- Honoree of Paralegal Certification
- 3.89 GPA
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Proficient in MS Office
- Administrative Support
- File Organization
- Proofreading
Timeline
Customer Service Representative - Toyota
01.2012 - 05.2013
Lead Teacher - Tutor Time
04.2010 - 01.2012
Fashion Institute of Technology - No Degree, Fashion Merchandising And Management
Hofstra University - Paralegal Certificate, Paralegal