Amy Serna

I help with administrative work, which includes referrals, faxing, answering phones, checking in and out patients, and inputting and checking insurance eligibility. I also alternate between the back office and I room patients, assist doctors with biopsies/excisions, set up for surgeries/biopsies, do bandage chages and suture removals, inject biologic injections, draw lidocaide and kenelog when needed, sterilize equipment, draw botox when needed, and log information into the system.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Kept the workstation and equipment clean, organized, sanitized and sufficiently stocked.
• Guaranteed customer satisfaction by quickly delivering orders.

• Customer service
• Stock
• Bake and prepare dough/donuts for following day
• Handle online orders
• Make online cupcake orders
• Take customer bakery orders

• Cashier
• Clean the shop
• Stock
• Manage products/Refill products
• Customer service