Amy Sessions

At the Driver Services Facility, I renew, upgrade, and issue new drivers licenses including REAL ID. I also administer written and road test examinations. I also process applications for title, registrations for vehicle purchases, renew license plate stickers and order new registrations for vehicles. I balance cash drawers and make deposits, also audit daily paperwork do the office inventory and daily attendance. I have troubleshooted computer problems and contacted IT when necessary.
I have great customer service skills due to my constant, daily interaction with the public both on the phone and in person to help and resolve all kinds of questions and problems, as well as daily dealings with different departments in Springfield.