Amy Shiver
Old Town,FL
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
Work History
Office Manager
Meridian Behavioral Healthcare, Inc
11.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
Certified Medical Assistant
Kelly's Helping Hands
10.2015 - 03.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Education
High School Diploma -
Dixie County High School
Cross City, FLMedical Assistant - Nursing
Centerl Florida Community Collage
Chiefland, FLSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
Timeline
Office Manager
Meridian Behavioral Healthcare, Inc
11.2021 - Current
Certified Medical Assistant
Kelly's Helping Hands
10.2015 - 03.2022
High School Diploma -
Dixie County High School
Medical Assistant - Nursing
Centerl Florida Community Collage