Amy Sims
Maumelle,AR
Summary
Business-minded Financial Counselor known for successfully managing high level of patient accounts. Determined employee with over 22 years of experience processing financial forms and obtaining referrals and other health documentation. Remains calm and poised in all types of situations. Logical Financial Counselor with extensive history of speaking with patients, physicians and insurance company representatives. Efficient professional with more than 16 years of experience obtaining pre-admission paperwork, counseling patients and developing effective payment plans for healthcare services.
Overview
23
23
years of professional experience
Work History
Financial Counselor
Arkansas Children's
Little Rock , AR
04.2006 - Current
- Documented details regarding contact with patients, providers and other individuals in system.
- Conducted interviews with patients and family members and answered questions regarding insurance benefits.
- Identified healthcare resources and programs for patients unable to meet financial obligations.
- Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
Insurance Specialist
Arkansas Psychiatry
Little Rock , AR
10.1999 - 03.2006
- Processed eligibility and benefits verification and authorization requests.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Education
High School Diploma -
Rift Valley Academy
Kenya07.1989
Skills
- Effective Customer Communication
- Patient Insurance Authorizations
- Registration Paperwork
- Verifying Eligibility
- Patient Registration
- HIPAA and Confidentiality Compliance
- Client Counseling
- Health Insurance Industry Knowledge
Timeline
Financial Counselor
Arkansas Children's
04.2006 - Current
Insurance Specialist
Arkansas Psychiatry
10.1999 - 03.2006
High School Diploma -
Rift Valley Academy
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