AMY SMITH
Frisco,TX
Summary
Self-assured professional with a background engaging clients, streamlining sales processes and assessing customer needs. An established Lead Generator promoting undeniable organizational skills and desiring the opportunity to work hard.
Overview
11
11
years of professional experience
Work History
Real Estate Investor
A&E Legacy Group LLC
08.2022 - Current
- Networked to identify potential new clients and expand geographic territories.
- Worked with clients and finance companies to find optimal solutions for financing.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Discussed financial options with clients and provided informed suggestions.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Liaised with customers and funding sources to identify and remove roadblocks to business funding.
- Supported businesses setting up joint ventures with investors in Single Family Home markets.
Corporate Communications Manager
D.L. Rogers Corporation
05.2022 - Current
- Capitalized on carefully built media relations to enhance outreach and public image.
- Onboarded new employees with training and new hire documentation.
- Improved marketing to attract new customers and promote business.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Developed and promoted corporate brand, images and identity to media and public.
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Accomplished multiple tasks within established timeframes.
- Built relationships with customers and community to promote long term business growth.
- Developed and maintained strong working relationships with professionals within assigned territory.
Executive Assistant
Standard Motor Products
06.2014 - 12.2021
- Facilitated office productivity and coordinating approximately 3,000 Clinic Schedules yearly for Sales Team.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs weekly and monthly.
- Upskilled others to handle their tasks
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Supported room reservations, agenda preparation and calendar maintenance for In House Training.
- Interacted with customers by phone, email or in-person to provide information.
- Supported office manager with proactive correspondence management, document coordination and customer relations.
Customer Service/Sales
Nordstrom
05.2012 - 05.2014
- Delivered superior customer service to retain existing customers and attract future customers.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Obtained monthly high sales within department.
- Engaged with customers to effectively build rapport and lasting relationships
- Communicated client satisfaction trends and product usage to marketing, sales and product development groups.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
Education
Some College (No Degree) - Consumer Merchandising
Harding University
Searcy, ARReal Estate Investing
WREIN Group
Dallas, TXReal Estate Investing
Astro Flipping Real Estate Investing
Phoenix, AZAssociate of Arts - Film And Video Production
Mediatech Institute
Dallas, TX08.2012
Skills
- Multitasking and Organization
- Office Management
- Inventory Management
- Multitasking and Prioritization
- Executive Support
- Team Development
- Schedule Coordination
- Client Coordination
- Exceptional Telephone Etiquette
- Client Relations
- Client Support
- Task Prioritization
Timeline
Real Estate Investor
A&E Legacy Group LLC
08.2022 - Current
Corporate Communications Manager
D.L. Rogers Corporation
05.2022 - Current
Executive Assistant
Standard Motor Products
06.2014 - 12.2021
Customer Service/Sales
Nordstrom
05.2012 - 05.2014
Some College (No Degree) - Consumer Merchandising
Harding University
Real Estate Investing
WREIN Group
Real Estate Investing
Astro Flipping Real Estate Investing
Associate of Arts - Film And Video Production
Mediatech Institute
References
(References available upon request
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