Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Continued Education

Amy Smith

Brodhead,KY

Summary

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

21
21
years of professional experience
1
1
Certificate

Work History

Shift Manager

Waffle House
Corbin, Kentucky
10.2001 - 10.2022
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
  • Resolved conflicts between staff members in a professional manner.
  • Evaluated and assessed personnel to identify potential candidates for promotion.

KYSRNA

Rockcastle Reginal hospital
Mount Vernon , KY
09.2009 - 03.2015
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

Maimi Valley Career Tech Center , Trotwood, OH
06-1998
  • My junior and senior year i attended MVCTC, and my course of Study was Animal Care and Production.

Entry to Dog Grooming

  • Member of the (list the organization or club name here)
  • Relevant Coursework and Training Programs:
  • 3.5 GPA
  • Honor Roll (list what semester and year you made the honor roll)

Introduction to Veterinarian Medicine

( blood testing, shots, and over all check up procedures)

Dog Training and Behavior

Small Animal Ward (breeding, care and procedure)

Small Business ( Pet Store, Breeder, ect.)

We had a weekly Rotation in the various departments with in the Animal Care Field.

Skills

  • Conflict resolution
  • Team leadership
  • Employee training
  • Equipment maintenance
  • Customer service
  • Customer complaints and issues

Accomplishments

  • 1998 Ohio State FFA 1st Place in Dog Obience, Training and Behavioral Award.
  • MVCTC 1997/98 Honor Roll and Perfect Attendance Award
  • MVCTC 1996/97 Honor Roll and Perfect Attendance Award

Certification

  • Entry Level Dog Groomer Certificate
  • Entry level Veterinarian Aide/Tech Certificate. (CVA)
  • Pet Store Management Training Management Promotion At Jacks Aquarium ( Assistant Manager at 17yrs old.)
  • KYSRNA
  • CPR Certified

Timeline

KYSRNA - Rockcastle Reginal hospital
09.2009 - 03.2015
Shift Manager - Waffle House
10.2001 - 10.2022
Maimi Valley Career Tech Center - High School Diploma,

Continued Education

  • Entry level Suicide Counselor Certificate
  • Entry level Addiction Counselor Certificate
  • Suicide Awarness Certificate
  • Suicide Grief Counselor Certificate

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