Amy Smith
Waterford
Summary
Results-driven Training Supervisor with extensive experience in designing and implementing effective training programs. Skilled in evaluating employee performance and identifying training needs to enhance team collaboration and engagement. Proven success in developing strategies that boost team performance and improve organizational productivity through targeted learning initiatives.
Overview
5
5
years of professional experience
Work History
Administrative Communications Training Supervisor
Oakland County Sheriff's Office
Pontiac
05.2021 - Current
- Developed training programs for Communications personnel on best practices.
- Developed training materials, manuals, procedures, and visual aids to effectively achieve organizational goals.
- Mentored new trainers in instruction techniques,methods and curriculum delivery
- Coordinated training schedules, ensuring timely instruction for all staff.
- Evaluated training effectiveness through feedback and assessments from participants.
- Review and update training materials to reflect current policies and procedures.
- Evaluated and communicated trainee performance in reports to management.
- Analyzed course evaluations to implement improvements in training content.
Education
High School Diploma -
Walled Lake Central High School
Commerce, MI06-1994
Oakland Community College
Waterford, MISkills
- Training program development
- Curriculum design
- Training material creation
- Training course planning
- Training course oversight
- Employee training
- Performance assessment
- Trainee evaluations
- Performance evaluation
- Evaluation methods
- Compliance requirements
- Policy updates
- Employee engagement
- New hire on-boarding
- Coaching and mentoring
- Staff development
- Train-the-trainer
- Project management
- Multimedia development
- Presentation
- Communication strategies
- Verbal and written communication
- Organizational skills
- Time management
- Team collaboration
- Leadership training
- Motivational speaking
- Problem solving
- Adaptability
- Goal setting
- Management staff collaboration
- New hire on-boarding
- Goal setting
- Management staff collaboration
Timeline
Administrative Communications Training Supervisor
Oakland County Sheriff's Office
05.2021 - Current
High School Diploma -
Walled Lake Central High School
Oakland Community College