Amy Sonnier
Ocean Springs,MS
Summary
To secure a position that will utilize my education, communication skills, and experience, while providing opportunities for career development.
Experienced coordinator of client and interoffice files and paperwork Skills: Microsoft Office, Microsoft Word, Excel, Yardi, OneSite, MRI, Amsi and UMS
Overview
24
24
years of professional experience
Work History
Customer Service Representative
West Jackson County Utility District
12.2015 - Current
- Provide account services to customers by establishing new accounts
- Responsible for all duties related to billing and calculating monthly bills for customers
- Handle a Daily Cash drawer and enter payments
Assistant Manager
United Apartment Group
02.2014 - 12.2015
- Assisted in managing office duties and maintenance for tax credit properties
- Handled resident complaints, disturbances and violations
- Processed applications for potential residents and collected all monies.
Property Manager
Gulf Pointe Apartments
04.2011 - 02.2014
- Managed and oversaw office staff, maintenance, administration, and improvement of residential communities
- Handled resident complaints, disturbances and violations
- Inspected grounds and vacant units, prepared reports due to deadlines.
Property Manager/ Assistant Manager
Heritage Properties
02.2000 - 10.2008
- Managed and oversaw operations, maintenance, administration, and improvement of residential properties
- Investigated complaints, disturbances and violations; resolved problems
- Marketed vacant apartments to prospective tenants through leasing agents, advertising, and other methods
- Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance.
Education
Real Estate Training Institute
04.2012
Taylor's Dental Assisting School
08.2009
St. Martin High School
05.1995
Skills
- Customer Service
- Problem-solving abilities
Timeline
Customer Service Representative
West Jackson County Utility District
12.2015 - Current
Assistant Manager
United Apartment Group
02.2014 - 12.2015
Property Manager
Gulf Pointe Apartments
04.2011 - 02.2014
Property Manager/ Assistant Manager
Heritage Properties
02.2000 - 10.2008
Real Estate Training Institute
Taylor's Dental Assisting School
St. Martin High School