AMY SPRAGGINS
Dallas,Texas
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Associate
RPM - Transferred From Arlington
11.2024 - Current
- Developed strong relationships with local businesses to create referral opportunities and drive additional prospects to properties.
- Provided exceptional customer service throughout the leasing process, ensuring a smooth transition into residency.
- Enhanced tenant satisfaction by promptly addressing concerns and providing timely solutions.
- Greeted clients, showed apartments, and prepared leases.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Leasing Associate
RPM
08.2024 - 11.2024
- Provided exceptional customer service throughout the leasing process, ensuring a smooth transition into residency.
- Increased lease renewals through effective communication and fostering positive relationships with tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and providing timely solutions.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Insurance Consultant
State Farm
01.2023 - 05.2023
- Manage caseload of 60 rotating patients with average net collections of 98%
- Coordinate handling of received payments with an average 90% collected within 30 days while following policies and financial controls
- Utilized phone, email and fax communications to process X# claims weekly
- Execute timely follow ups to 30+ emails per day, resolving various questions and issues
Office Assistant
Cedar Top Lending
02.2022 - 10.2022
- Sent 25-30 emails/ daily demonstrating a mastery of written communication and attention to detail
- Scheduled and coordinated virtual and in-person meetings, events, travel, and appointments
- Organized and managed sensitive data
- Input in over 12 excel spreadsheets, retrieving and delivering information quarterly
- Created a more efficient workspace by proactively anticipating department needs
Warehouse Receiver
Target Distribution Center
04.2021 - 01.2022
- Transported, organized, labeled and processed over 5,000 items of inventory daily accommodating constantly changing shipment schedules and delivery times
- Performed daily quality checks of inventory, ensuring damaged items I were reported and removed for inspection
Office Assistant
Tax Mart Express
04.2019 - 01.2020
- Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records
- Used Microsoft and Excel to process invoices and expenses
Education
High School Diploma -
Crosswinds Accelerated High School
Grand Prairie, TX06-2022
Skills
- Strong negotiation skills
- Customer service expertise
- Fair housing regulations
- Goal-oriented mindset
- Language Proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
CPR
Timeline
Leasing Associate
RPM - Transferred From Arlington
11.2024 - Current
Leasing Associate
RPM
08.2024 - 11.2024
Insurance Consultant
State Farm
01.2023 - 05.2023
Office Assistant
Cedar Top Lending
02.2022 - 10.2022
Warehouse Receiver
Target Distribution Center
04.2021 - 01.2022
Office Assistant
Tax Mart Express
04.2019 - 01.2020
High School Diploma -
Crosswinds Accelerated High School