Amy Stoermer
Lynn Haven,FL
Summary
Seasoned Operations Manager and Human Resources/Payroll Professional with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Experienced with overseeing Human Resources operations and aligning them with business goals. Track record of implementing effective Human Resources policies and managing employee relations. Successfully implemented payroll systems that ensured timely and accurate payments, enhancing employee satisfaction. Demonstrated proficiency in payroll software and regulatory adherence, fostering seamless payroll process.
Experienced with payroll systems and compliance. Utilizes effective payroll management techniques to ensure accurate and timely payroll processing.
Overview
24
24
years of professional experience
Work History
New Home Specialist
D. R. Horton
Panama City Beach, FL
01.2025 - Current
- Collaborated with construction teams to ensure timely delivery of new homes while adhering to quality standards and specifications.
- Promoted company''s reputation as a premier builder by actively participating in industry events, networking opportunities, and professional associations.
- Fostered an environment of trust with clients by consistently demonstrating expertise in all aspects of the new home building process from design development through construction completion.
- Enhanced customer satisfaction by providing personalized consultations and recommendations for new home features and designs.
Vacation Rental Property Manager
Stoermer Properties, LLC
Panama City Beach, FL
08.2020 - Current
- Provided exceptional customer service through clear communication channels such as email, phone calls, or in-person meetings when necessary.
- Assisted guests in planning their vacations by providing personalized recommendations, ensuring memorable and enjoyable stays.
- Improved overall guest experience by addressing concerns promptly and professionally, ensuring positive reviews and repeat bookings.
- Developed strong relationships with local vendors to secure competitive pricing on maintenance and repair services.
Realtor
Beachy Beach Real Estate
Panama City, FL
09.2024 - 01.2025
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Operations Director
Alpha Omega Academy
Huntsville, TX
12.2013 - 08.2022
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Mentored staff members, providing guidance and support that led to enhanced professional development and increased job satisfaction.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Reduced turnover rates by creating a supportive work environment and addressing employee concerns promptly.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Directed hiring and onboarding programs for new employees.
- Streamlined school operations by implementing efficient administrative processes and procedures.
- Met with parents of prospective students to discuss student needs and school offerings.
- Supervised, assessed and mentored paraprofessionals.
Office Manager/Training Consultant
Stephen E. Davis, D.D.S.
Huntsville, TX
08.2001 - 08.2010
- Developed comprehensive training manuals, job aids, and other resources to support ongoing employee development efforts.
- Trained new hires to perform cross-training exercises with experienced workers.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Handled sensitive medical information with discretion, maintaining confidentiality of company documents and patient records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Education
MBA - Business Administration And Management
Strayer University
08-2017
Bachelor of Arts - English
Sam Houston State University
Huntsville, TX08-2005
Skills
- Positive attitude
- Customer service
- Multitasking and organization
- Adaptability and dependability
- Team leadership
- Staff training and development
- Health and safety compliance
- Networking and relationship building
- Guest relations
- HR policies development
- Organizational culture
- Payroll management
Timeline
New Home Specialist
D. R. Horton
01.2025 - Current
Realtor
Beachy Beach Real Estate
09.2024 - 01.2025
Vacation Rental Property Manager
Stoermer Properties, LLC
08.2020 - Current
Operations Director
Alpha Omega Academy
12.2013 - 08.2022
Office Manager/Training Consultant
Stephen E. Davis, D.D.S.
08.2001 - 08.2010
MBA - Business Administration And Management
Strayer University
Bachelor of Arts - English
Sam Houston State University