Friendly Medical Office Assistant builds long-lasting relationships with patients. Highly skilled in performing clerical support tasks. Works independently . Well with others and maintains super interpersonal skills.
Overview
13
13
years of professional experience
Work History
Public Health Office Assistant
Roane county health department
, TN
01.2012 - Current
Checking patient in and checking out
Scheduled appointments for patients via phone and in person.
Checked master calendar and scheduled appointments in accordance with office availability.
Greeted visitors and scheduled appointments.
Organized and maintained filing systems for medical records and other confidential documents.
Verified patient eligibility status prior to appointment scheduling.
Received payments, completed check-in and closing procedures and updated medical records.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Answered telephones and directed calls to appropriate medical or adminstrative staff.