Amy Ostler
Victoria
Summary
I am Seeking an advanced position to apply my 15 years of administrative assistant & customer service experience. Addition to learning new skills to be extremely resourceful to your company.
Overview
22
22
years of professional experience
Work History
Leasing Consultant
The Pointe at Victoria
Victoria
01.2023 - Current
- Developed marketing materials to promote available units and attract potential tenants.
- Conducted property tours for prospective residents, highlighting key amenities and features.
- Organized community events to foster relationships among residents and enhance engagement.
- Maintained accurate records of leases, renewals, and resident communications for compliance.
Assistant Manager/Leasing Agent
Enchanted Gardens
04.2022 - 01.2023
- Delinquency/Collections
- Conducted all Tours
- Close effectively
- Pull Reports
- Check into Applications
- Forsee all files were in order
- Worked with compliance department
- Followed Fair Housing Laws
- Knowledgeable in Onesite
Receptionist
Anderson Smith Null & Stofer
03.2020 - 04.2022
- Answering & routing incoming calls (multi-line telephone system)
- Scheduling appointments
- Maintaining assigned conference room meetings
- Executing faxes, closing files and keeping a excel record of files
- Assisting legal secretaries with projects
- Handing payments, daily errands, closing weekly files and issuing updated list to secretary’s
Engagement Specialist
Sodalis
09.2018 - 05.2019
- Engage with residents to ensure they have a healthy and meaningful life.
- Create new and improve activities, while meeting deadlines to management.
- Enform family members of upcoming events.
- Communicate & coordinate with marketers and volunteers.
- Research and produce monthly stories for company website & develop pictures for social media content.
Receptionist/Administrative Assistant
Brookdale
01.2018 - 09.2018
- Ensure guest receives best first impression of the company, while assisting guest to the appropriate direction
- Assist the office staff in projects for appointment and events
- Answer incoming call & transfer to the appropriate person & deliver messages to staff
- Input all maintenance request in the system
- Weekend manager on duty, showing model apartment and answering prospect’s questions.
Administrative Assistant/Marketing
Jessica Cruz (Realty Associates)
08.2017 - 01.2018
- Scheduling showings for buyers & meetings
- Maintain an updated log of clientele
- Create Community functions to market new prospects
- Lead service knowledge and with web reaching
Assistant
Farmers Insurance Group
04.2007 - 12.2011
- Replying to customers emails & sending quotes
- Receiving payments and handling billing questions
- Processing new binders & filing customer information
- Communicating with mortgage companies
- Following up with prospects
- Meeting deadlines
- Creating Marketing strategies
Appointment Setter/Data Entry
Centralized Showings Services
08.2003 - 08.2007
- Taking incoming calls from realtors (from Texas & other states) & setting up appointments for their showings
- Informing sellers of appointments
- Managing the fax center, executing high volume of incoming faxing
Education
Victoria College
Victoria, TX08.2025
Lone Star College System
01.2014
Hasting High School -
01.2004
Skills
- Sales
- Effective communication
- Problem Solving
- Prospecting clients
- Negotiating
- Marketing
- Expertise
- Customer Service
- Microsoft Office Suits
- Data Entry
- Quick learner on company programs
- Outstanding Oral and written communication
- Billing
- Scheduling
- Filing
- Leadership
- Creativity
- Motivation
- Critical thinking
- Team building
Timeline
Leasing Consultant
The Pointe at Victoria
01.2023 - Current
Assistant Manager/Leasing Agent
Enchanted Gardens
04.2022 - 01.2023
Receptionist
Anderson Smith Null & Stofer
03.2020 - 04.2022
Engagement Specialist
Sodalis
09.2018 - 05.2019
Receptionist/Administrative Assistant
Brookdale
01.2018 - 09.2018
Administrative Assistant/Marketing
Jessica Cruz (Realty Associates)
08.2017 - 01.2018
Assistant
Farmers Insurance Group
04.2007 - 12.2011
Appointment Setter/Data Entry
Centralized Showings Services
08.2003 - 08.2007
Victoria College
Lone Star College System
Hasting High School -
Similar Profiles
Marla CalvinMarla Calvin
Leasing Consultant at The Pointe at Victoria- Clear Worth ResidentialLeasing Consultant at The Pointe at Victoria- Clear Worth Residential
MINH TRANMINH TRAN
Banquet Captain at Delta Hotels Victoria Ocean Pointe ResortBanquet Captain at Delta Hotels Victoria Ocean Pointe Resort
Matthew BasilioMatthew Basilio
Sous Chef at Delta Hotels Victoria Ocean Pointe ResortSous Chef at Delta Hotels Victoria Ocean Pointe Resort
Darren SomervilleDarren Somerville
Police Officer at Royal Canadian Mounted PolicePolice Officer at Royal Canadian Mounted Police
Puneet MinhasPuneet Minhas
Supervisor at Shell Gas StationSupervisor at Shell Gas Station