Amy Vann
Emory
Summary
Accomplished Waitress Supervisor at Sidekick's Restaurant, adept in order management and maintaining high standards of cleanliness and hygiene. Excelled in training staff, enhancing customer satisfaction, and improving service efficiency. Demonstrated strong multitasking abilities and food safety knowledge, significantly contributing to a positive dining experience.
Overview
1
1
years of professional experience
Work History
Wait Staff Member
Sidekick's Bar and Grill
Emory
12.2024 - Current
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Replenished condiments, utensils, napkins, and straws as necessary throughout the shift.
- Answered questions about menu selections and made recommendations when requested.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Performed opening and closing duties, such as restocking supplies and cleaning floors.
- Processed payments accurately using cash registers or point-of-sale systems.
- Checked back with customers during meals to ensure satisfaction with food and service.
Waitress Supervisor
Sidekick's Restraunt
Quitman
01.2024 - 12.2024
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
- Conducted regular meetings with waitstaff to discuss progress and changes in restaurant policies or procedures.
- Performed opening and closing duties, including setting up dining areas, restocking shelves, and cleaning kitchen equipment.
- Resolved customer complaints on time, with professionalism.
- Monitored employee performance, identified areas of improvement, and provided feedback.
Waitress Supervisor
Sidekicks Restraunt
Emory
01.2021 - 11.2023
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Performed opening and closing duties, including setting up dining areas, restocking shelves, and cleaning kitchen equipment.
- Resolved customer complaints promptly and with professionalism.
- Managed staff payroll activities, including time-off requests, attendance tracking, and overtime approval.
- Analyzed financial reports such as sales data and labor costs for management review.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Monitored cash register operations during shifts for accuracy of transactions.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Education
Bachelor of Science - Criminal Justice
East Texas A&M University
Commerce, TX05-2025
Associate of Science - Criminal Justice
Paris Junior College
Paris, Texas, TX05-2023
High School Diploma -
Rains High School
Emory, TX05-2001
Skills
- Order management
- Memory retention
- Order accuracy
- Handling complaints
- POS system operation
- Strong multitasking
- Food safety
- Professional appearance
- Reservation management
- Efficient organization
- Meal recommendations
- Menu memorization
- Cleanliness and hygiene
- Food allergy awareness
Affiliations
- Donate my time at The Way Bible Church, helping pass out food.
- Worked with the Poiema group on Human Trafficking.
Accomplishments
- Honor Society
References
Delaney (Lexie) Alexander
4197 E FM 2795
Alba, TX 75410
903-474-3464
outlawfarmsbulls@icloud.com
Jessie Hill Hicks
175 RS County Rd 1412
Point TX 75472
email: jhicks.jh70@gmail.com
phone: 903-474-4840
Wesley Vann
1705 Cosa Loma Court
Plano, Tx 75074
email: vann526@gmail.com
Phone: 469-974-7924
Timeline
Wait Staff Member
Sidekick's Bar and Grill
12.2024 - Current
Waitress Supervisor
Sidekick's Restraunt
01.2024 - 12.2024
Waitress Supervisor
Sidekicks Restraunt
01.2021 - 11.2023
Bachelor of Science - Criminal Justice
East Texas A&M University
Associate of Science - Criminal Justice
Paris Junior College
High School Diploma -
Rains High School
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