Amy Vasquez
Alvord
Summary
Dynamic and results-driven professional with exceptional customer service skills honed at Chili's Bar and Grill. Proven ability to enhance guest experiences through relationship building and effective team collaboration. Strong cash handling expertise and a commitment to maintaining a clean dining environment, contributing to increased customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Server
Chilis's Bar and Grill
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
Dominos
01.2023 - 11.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supported manager in achieving revenue targets by conducting market research and identifying potential business opportunities.
- Streamlined office workflow by updating record-keeping systems making it easier to track progress on ongoing projects.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
- Coordinated travel arrangements for Manager ensuring seamless logistics during business trips.
- Organized various events, meetings, and conferences to promote collaboration among team members and showcase organizational achievements at a larger scale.
Education
Boyd Highschool
Boyd, TX05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Menu memorization
- Food running
- Team collaboration
- Sales expertise
- Supply restocking
- Table bussing
- Guest relations management
- Relationship management
- Dining area maintenance
- Beverage preparation
- Team leadership
- Decision-making
- Relationship building
- Shift scheduling
- Emergency response
Languages
Spanish
Native or Bilingual
Timeline
Server
Chilis's Bar and Grill
10.2024 - Current
Manager
Dominos
01.2023 - 11.2024
Boyd Highschool
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