Amy Walters
Tularosa,NM
Summary
Hardworking team leader offering many years of food service experience. Dedicated to food safety and top-notch customer service.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Food Service Supervisor
Elior North America
Tularosa, New Mexico
02.2025 - Current
- Supervised food service operations, ensuring strict compliance with health standards to maintain safety and quality.
- Trained staff on food preparation techniques and customer service protocols.
- Managed inventory levels and ordered supplies, ensuring consistent service flow and availability of necessary items.
- Monitored kitchen equipment functionality and reported maintenance issues promptly.
- Oversaw work and guest areas, maintaining cleanliness and sanitation according to established guidelines to enhance guest experience.
- Reviewed daily task list with team to ensure all responsibilities were understood and completed. with employees and assigned tasks for completion.
Retail Sales Associate/Department Lead
Hobby Lobby
Alamogordo, New Mexico
07.2020 - 02.2025
- Engaged customers with product knowledge and promotions effectively.
- Assisted customers in product selection and provided exceptional service.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Restocked merchandise and organized inventory on sales floor.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Bartender
C&C city bar
Tularosa, NM
08.2018 - 07.2020
- Crafted cocktails tailored to customer preferences, enhancing overall satisfaction.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Provided exceptional customer service in a fast-paced environment.
- Welcomed customers warmly, ensuring a positive experience through attentive service.
- Maintained cleanliness and organization of bar area and equipment.
- Performed opening and closing duties including restocking supplies.
- Processed payments accurately and efficiently with POS system.
- Fostered strong relationships with colleagues, promoting a collaborative and communicative work environment.
Retail Sales Associate
Hobby lobby
Alamogordo, Nm
04.2018 - 08.2018
- Operated cash registers and processed customer transactions efficiently.
- Assisted customers in selecting craft supplies and home decor items.
- Maintained organized product displays and ensured store cleanliness.
Education
Tularosa High School
Tularosa, NMSkills
- Food safety
- Food safety compliance
- Sanitation standards
- Health regulations
- Menu planning
- Food preparation
- Beverage management
- Food storage
- Inventory management
- Point of sale systems
- Team leadership
- Staff training
- Customer service
- Merchandising strategies
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Adaptability to change
- Dining setup
Certification
New Mexico Food Handler Certification. Issued 6/24/2025
Timeline
Food Service Supervisor
Elior North America
02.2025 - Current
Retail Sales Associate/Department Lead
Hobby Lobby
07.2020 - 02.2025
Bartender
C&C city bar
08.2018 - 07.2020
Retail Sales Associate
Hobby lobby
04.2018 - 08.2018
Tularosa High School