Amy Wamweya
Kennesaw,GA
Summary
Compassionate and dedicated professional with a strong foundation in fostering positive relationships and creating supportive environments. Known for exceptional interpersonal skills, empathy, and a genuine commitment to helping others. Experienced in collaborative work, conflict resolution, and providing outstanding customer service, ensuring a positive experience for clients and colleagues alike. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server
IHOP
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
Panera Bread
02.2022 - 07.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Operated and sanitized kitchen and food preparation equipment.
Restaurant Hostess
Taco Mac Restaurant
05.2021 - 01.2022
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Dog Walker
Diana Younts
08.2018 - 11.2018
- Provided dog with water for adequate hydration on longer walks.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Kept records of all activities to keep owners fully informed on pet exercise and training progress.
Education
Bachelor of Science - Nursing
Georgia State University
Atlanta, GA 05.2001 -
High School Diploma -
Kennesaw Mountain High School
Kennesaw, GA 05.2001 -
Skills
Timeline
Server
IHOP
09.2023 - Current
Cashier
Panera Bread
02.2022 - 07.2022
Restaurant Hostess
Taco Mac Restaurant
05.2021 - 01.2022
Dog Walker
Diana Younts
08.2018 - 11.2018
Bachelor of Science - Nursing
Georgia State University
05.2001 -
High School Diploma -
Kennesaw Mountain High School
05.2001 -