Amy Webb
Hamilton,OH
Summary
A self starter who performs with a high degree of accuracy while requiring minimal supervision.
Communicating effectively with clients and co-workers to achieve mutual goals.
Overview
22
22
years of professional experience
Work History
Customer Service Representative
U Pull&Pay
02.2018 - Current
- Responding to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Cross-trained to purchase used vehicles at scrap value.
Seasonal - Lawn & Garden
Walmart
04.2017 - 09.2017
- Watered and maintained flowers, stocked merchandise, operated cash register
Cashier / Key Holder
Dollar General
05.2016 - 03.2017
- Responsible for store opening and closing duties, including cash drawers
- Reconciled deliveries, maintained inventory.
Lab Technician
Eyemart Express
05.2015 - 11.2015
- Operated and maintained lab machinery to process eyeglass lenses.
Customer Service Supervisor
Quality Gold
01.2002 - 01.2015
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Education
Diploma -
Hamilton High School
Hamilton, OHDiploma - LPN -
D. Russell Lee
Hamilton, OHSkills
- Customer Relations
- Call Center Experience
- Live Chat Experience
- Conflict Resolution
- Microsoft Office
- Data Entry
- Warehouse Experience
- Product and service knowledge
- Spreadsheets
- Transaction Processing
Timeline
Customer Service Representative
U Pull&Pay
02.2018 - Current
Seasonal - Lawn & Garden
Walmart
04.2017 - 09.2017
Cashier / Key Holder
Dollar General
05.2016 - 03.2017
Lab Technician
Eyemart Express
05.2015 - 11.2015
Customer Service Supervisor
Quality Gold
01.2002 - 01.2015
Diploma -
Hamilton High School
Diploma - LPN -
D. Russell Lee
Similar Profiles
Brian GroomsBrian Grooms
General Manager at IQAP INC, EZ pull and PayGeneral Manager at IQAP INC, EZ pull and Pay
Thomas RussellThomas Russell
Laborer Processor at EZ Pull N PayLaborer Processor at EZ Pull N Pay
Amanda GarciaAmanda Garcia
Customer Service Associate at U PULL AND PAYCustomer Service Associate at U PULL AND PAY
Layne McLaughlinLayne McLaughlin
Pre/PACU Charge Nurse at Beacon Orthopedics Surgery CenterPre/PACU Charge Nurse at Beacon Orthopedics Surgery Center
Chelsey SchloemerChelsey Schloemer
Co-Worker at Chili's ResturantCo-Worker at Chili's Resturant