Amy Whenry
Twinsburg,OH
Summary
Hardworking employee enthusiastic about learning the Aviation field inside and out. Pursues opportunities to learn new skills and contribute to group success, relationship-building and problem-solving abilities while always being a team player.
Overview
34
34
years of professional experience
Work History
Owner Services Specialist
Flexjet
02.2022 - Current
- Maintained high customer satisfaction standards to meet or exceed targets.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Developed process improvements to enhance overall delivery of service.
Executive Administrative Assistant
George Junior Republic
05.1989 - 12.2021
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business production
- Seamlessly interacted with colleagues to plan and complete special projects.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Scheduled appointments and handled calenders for senior leadership.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Education
Associate of Applied Science - Business
New Castle Business School/Erie Business Center
New Castle, PA06.1989
High School Diploma -
Grove City College
Grove City, PA06.1983
Skills
- Telephone Interactions with Confidence
- Creative Solutions
- Client Relationships
- Dealing Empathetically with Client Situations
- Prioritizing job duties
Timeline
Owner Services Specialist
Flexjet
02.2022 - Current
Executive Administrative Assistant
George Junior Republic
05.1989 - 12.2021
Associate of Applied Science - Business
New Castle Business School/Erie Business Center
High School Diploma -
Grove City College