Amy Whitten
Albertville
Summary
Dynamic professional with a proven track record at Albertville City School, excelling in team leadership and customer service. Recognized for enhancing operational efficiency and boosting employee morale. Skilled in money handling and problem-solving, I effectively managed resources and ensured compliance with health standards, contributing to a safe and organized environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager
Albertville City School-Intermediate School
07.2023 - Current
- Assisted in daily operations to ensure efficient workflow and timely completion of tasks.
- Supported management in staff scheduling and resource allocation for optimal performance.
- Coordinated communication between employees to enhance collaboration and information sharing.
- Maintained accurate records of inventory levels.
- Helped train new employees on company policies, procedures, and operational standards.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and students.
Child Nutrition Worker
Albertville City School- Kindergarten/Pre-K School
08.2012 - 07.2023
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Assisted in inventory management, ensuring adequate stock levels of food supplies.
- Maintained cleanliness and organization of kitchen and serving areas to meet health standards.
- Collaborated with team members to improve meal preparation efficiency.
- Inspected meals served for conformance to prescribed diets, palatability and appearance.
- Assisted in monitoring students'' food allergies and dietary restrictions, ensuring safe meals for all.
- Played an integral role in maintaining a clean, organized, and safe kitchen environment at all times.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Maintained composure and work quality while under stress.
- Monitored food temperature, discarding items not stored correctly.
Shipping Manger
Alliant Labels
06.2009 - 07.2012
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
Nutrition
Snead State Community College
Boaz, ALAlbertville High School
Albertville, AL05.2000
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff supervision
- Workload management
- Policy enforcement
- Computer skills
- Multitasking
Certification
Serv-Safe Certification
Member of Alabama School Nutrition Association
Timeline
Assistant Manager
Albertville City School-Intermediate School
07.2023 - Current
Child Nutrition Worker
Albertville City School- Kindergarten/Pre-K School
08.2012 - 07.2023
Shipping Manger
Alliant Labels
06.2009 - 07.2012
Nutrition
Snead State Community College
Albertville High School
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