Amy Wilson
Denton,North Carolina
Summary
Experienced and dedicated medical receptionist with a strong skill set in reception and clerical work. Proficient in managing fast-paced office operations, ensuring a smooth flow of patients and assignments. Meticulous attention to detail when completing tasks and always ready to provide support to team members. Previous experience includes one year in an orthopedic office and one year in interventional pain management at Memorial Hospital of Gulfport.
Overview
18
18
years of professional experience
Work History
Business Office Representative
Memorial Hospital
06.2019 - 03.2022
- Assists in the efficient operation of the outpatient physician clinic
- Establishes and maintains accurate clinical and financial records
- Verifies insurance benefits, perform recertification as required, and secures appropriate payment at the time services are rendered
- Establishes and maintains an accurate patient schedule, coordinating with appropriate disciplines.
Sales Associate
Burkes Outlet
11.2018 - 05.2019
- Greet customers on arrival then assist the customer with any questions they have about the purchase they want to make
- Help customers with returns, refunds, and resolve common complaints
- Operate cash registers and managing financial transactions.
Medical Receptionist
Endocrine Care Center
01.2012 - 04.2012
- Greeted and scheduled patients and visitors, called patients to remind them of appointments, answering and routing calls, making transactions, and keeping paperwork organized
- Compiled and recorded medical charts, reports, and correspondence
- Interviewed patients to complete insurance and privacy forms.
Order Puller
Shoe Show Warehouse
01.2006 - 03.2007
- Used carts and pallet jacks to pull items from shelves and storage bins, also used scanning devices to read barcodes and RFID elements to fill product requests
- I placed the items in cartons or other containers to prepare them for shipping
- In some cases, also I sealed and labeled the containers for final shipment.
EMT-Basic
Cavalry Medical Transport
10.2003 - 01.2004
- Opening and maintaining an airway, ventilating patients, and cardiopulmonary resuscitation, including use of automated external defibrillators
- Provide prehospital emergency medical care of simple and multiple system trauma such as controlling hemorrhage, treatment of shock, bandaging wounds, and immobilization of painful, swollen, deformed extremities
- Medical patients include: Assisting in childbirth, management of respiratory, cardiac, diabetic, allergic, behavioral, and environmental emergencies, and suspected poisonings.
Education
Medical Assistant Diploma
Blue Cliff College
Gulfport, MississippiEmergency Medical Technician-Basic
Rowan-Cabarrus Community College
Salisbury, North CarolinaHigh School Diploma
East Rowan High School
Salisbury, North CarolinaSkills
- Front Desk Operations
- HIPAA Compliance
- Understanding of medical terminology
- Insurance Verification
- Patient Scheduling
- VA Community Care RFS
Timeline
Business Office Representative
Memorial Hospital
06.2019 - 03.2022
Sales Associate
Burkes Outlet
11.2018 - 05.2019
Medical Receptionist
Endocrine Care Center
01.2012 - 04.2012
Order Puller
Shoe Show Warehouse
01.2006 - 03.2007
EMT-Basic
Cavalry Medical Transport
10.2003 - 01.2004
Medical Assistant Diploma
Blue Cliff College
Emergency Medical Technician-Basic
Rowan-Cabarrus Community College
High School Diploma
East Rowan High School