Summary
Work History
Education
Skills
Timeline
Generic

Amy Wilson

Cove City,NC

Summary

Dynamic receptionist with proven expertise at Mackilwean Turf Farm, excelling in customer service and appointment scheduling. Recognized for enhancing office efficiency through effective inventory management and strategic organization. Adept at processing payments and maintaining client relationships, ensuring a positive experience for all visitors. Committed to delivering exceptional administrative support.

Work History

Receptionist

Mackilwean Turf Farm
New Bern, NC
07.2025 - Current
  • Assist in processing orders and handling customer requests efficiently.
  • Update the office supplies inventory, and place orders as needed.
  • Provide administrative support to staff, enhancing overall office operations.
  • Greet visitors, and provide them with assistance.
  • Provide excellent customer service at all times while interacting with both internal and external customers.
  • Schedule appointments for clients, customers, and other visitors.
  • Maintain a neat reception area by organizing materials, and tidying up furniture.
  • Update and record customer or client information to maintain accounts.
  • Provide administrative support to staff members, including typing letters, filing documents, and scanning and copying documents when necessary.
  • Stuff paychecks for employees each Friday.
  • Process payments and update accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Scheduled and confirmed appointments and meetings for management team.
  • Processed payments and updated accounts to reflect balance changes.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Schedule deliveries when customers call in orders of sod.

Education

Associate of Business Administration - Office Administration

Craven Community College
New Bern

Skills

  • Customer service
  • Appointment scheduling
  • Inventory management
  • Payment processing
  • Office administration
  • Order processing
  • Client relationship management
  • Document filing
  • Data entry
  • Time management
  • Effective communication
  • Attention to detail
  • Schedule management
  • Multi-line telephone skills
  • Expense reporting
  • Team collaboration
  • Business operations
  • Strategic planning
  • Document management
  • File management
  • Multi-line telephone systems
  • Greeting and seating clients
  • Organization skills
  • Customer/Client relations
  • Office management
  • Verbal and written communication
  • Positive and professional
  • Business administration
  • Customer and client relations
  • Staff management
  • Reception desk management
  • Scheduling appointments
  • Recordkeeping and bookkeeping

Timeline

Receptionist

Mackilwean Turf Farm
07.2025 - Current

Associate of Business Administration - Office Administration

Craven Community College
Amy Wilson