Amy Winter
Abingdon,MD
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing employees. Comfortable working independently as manager and leader and as collaborative team member.
Overview
17
17
years of professional experience
Work History
Owner
Extreme Cleaning
Abingdon, MD
02.2020 - Current
- Created marketing campaigns to attract new customers.
- Developed policies and procedures for the organization.
- Ensured compliance with local, state, and federal regulations.
- Managed daily operations of business, including hiring and training staff.
- Provided direction and guidance to employees.
- Conducted performance reviews for employees on a regular basis.
- Maintained relationships with existing clients by providing superior customer service.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Marketing Specialist
LB Enterprises/Thrifty Treasures
Belmar, NJ
01.2008 - 08.2024
- Created content for various social media platforms including Facebook, Twitter, Instagram and YouTube.
- Developed an email marketing program with automated workflows to engage customers through newsletters and promotions.
- Monitored online reviews and feedback from customers on various platforms to assess customer satisfaction levels.
- Monitored competitor activity to identify new opportunities for growth.
- Created proposals for service and product strategies based on marketing data.
- Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
- Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
Education
Business Administration
J Sargeant Reynolds Community College
Richmond, VA05-1986
Skills
- Marketing tactics
- Administrative Oversight
- Regulatory Compliance
- Budget Administration
- Business Management
- Sales management
- Client Service
- Staff Management
- Business Administration
- Sales Leadership
- Relationship Building
- Hiring and staffing
- Marketing
- Business Planning
- Verbal and written communication
- Project estimating
- Employee Development
- Customer Relations
Timeline
Owner
Extreme Cleaning
02.2020 - Current
Marketing Specialist
LB Enterprises/Thrifty Treasures
01.2008 - 08.2024
Business Administration
J Sargeant Reynolds Community College